As a community, all we can do in such cases is to provide a little technical support for the most productive comments. All we can hope to gain is to slightly improve the public perception of the VR community as a whole (note, not Pimax specifically).
There is only a little that can or should be done.
@Bananenbieger
I wish you luck for what it’s worth. Tens to thousands of hours tinkering is fairly normal from PC gamers, to PC flight sim, to PC software developers. PCs allow all kinds of hardware to be mixed and matched - vendors just cannot set a default resolution that works for all. It gets a lot easier to deal with PCs after achieving a high degree of competence. However, gaming consoles really are a good approach if you want something that just works, since the entire console is a package deal that the vendor can make consistent.
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@PimaxUSA
Your assessment is 100% correct. In precise terms, extremely impatient personalities bring out too much destruction from productive communities of less impatient persons doing constructive work in a universe that itself trends to maximum entropy. Fact. This community must minimize contact with this person. Facetiousness can be avoided by consistently taking that position.
@geoffvader
I could tell stories from serving on HacDC (501c3) BoD, and having hardware projects I was deeply involved with severely deranged. Stirring the pot like you did was outrageous and blatantly disingenuous. Stop.
@Axacuatl @geoffvader
Please do not pretend this can be generalized to any significant part of the PC VR headset userbase. Only way a PC works ‘out-of-the-box’ without even changing resolution is pure coincidence between defaults and installed hardware. Like Valve Index and top GPU. A gaming console is the right suggestion here, not Pimax Experience, not a user guide.
@SweViver
Sorry you were @ mentioned here. TLDR, even Valve couldn’t make the Index reliably support such casual use of PC hardware. Pimax is not PSVR, nothing to see here, move along.