@mirage335: Matthew, I am quoting from a thread with a particularly ignorant user, so I appreciate that your comment was aimed at that one bloke, but I think the issue I have been trying to highlight all along is very well demonstrated by @Razorub’s OP here: this isn’t a game of git gud or get out, or at least it shouldn’t be for Pimax, and actually I don’t think it would have been a terribly burdensome effort for Pimax to create such a first steps guide and it would have done wonders for a number of users with their 8KX. While Pimax can’t rewind the clock for those who have received their 8KX already, they can correct this for any new deliveries, and also put a big fat beginner’s guide tab on their homepage and this forum’s homepage to get the attention of any buyer who just happens to visit such site. Pimax may lose a substantial percentage of customers who actually made a purchase decision and come to regret it due to lack of clear, easy to access guidance.