[RESOLVED]Pimax 5K+ diagnose 10600 displayport not detected

Thankyou very much Heliosurge and TrevorVR for your help. The problem with VC is solved, but the HMD still show as disconnected.


Thanks again.
Tino

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@risa2000 i’ve reinstall windows 10, there is just one driver now but almost same issue… i have now Missing VC composent Aswell.

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@MrAhlefeld Hello, yes i’m able to use 2 and 3 screens on race simulations

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@Heliosurge who is the techguy in Pimax nowadays, I don’t know because they keep changing all the time.
@Doman.Chen maybe.

What a bad experience :frowning:

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Pimax should tell @C-Dric which VC components PiTool needs, or directly provide them.

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There is a post a few posts up to install all vc redistrubutes.

https://community.openmr.ai/t/pimax-5k-diagnose-10600-displayport-not-detected/24674/27?u=heliosurge

@TrevorVR not sure probably best to file a ticket. Doman.chen might still do Teamviewer. Someone in @Asales can likely help get Ticket to assigned to tech support personel. Just post Ticket number.

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Usually included in most pitool releases. @light has unpacked installer to setup custom install location & likely knows exact version needed. Not sure why MS hasn’t harmonized VC like directx.

How many screens do you have hooked up? If more than 1 try to reduce to 1 display + headset. If VC redistrubute doesn’t solve DP connection

I did another export and I couldn’t find vcredist in there.
So not too sure on that one.
image

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@Heliosurge
Found it!
659616 2019.02.25 10:33 {code_PimaxDir}\Runtime\msvcp120.dll
639808 2019.02.25 10:33 {code_PimaxDir}\Runtime\msvcp140.dll
830616 2019.02.25 10:33 {code_PimaxDir}\Runtime\msvcr100.dll
963240 2019.02.25 10:33 {code_PimaxDir}\Runtime\msvcr120.dll
630752 2019.02.25 10:33 {code_PimaxDir}\Runtime\msvcrt.dll
1003104 2019.02.25 10:33 {code_PimaxDir}\Runtime\ucrtbase.dll
394568 2019.02.25 10:33 {code_PimaxDir}\Runtime\vccorlib140.dll
89416 2019.02.25 10:33 {code_PimaxDir}\Runtime\vcruntime140.dll
31232 2019.10.30 18:38 {code_PimaxDir}\Runtime\PiServiceLauncher.exe

140 I think is 2015?
https://www.microsoft.com/en-us/download/details.aspx?id=52685

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Thanks Light might be in an earlier version. I can’t say for certain but think it might be 2005 one as Recall a lot of games if mem serves installs that one.

The all vc link I posted I think ut installs all versions. But @Alex.liu which Visual C redistrubute does pimax require?

@C-Dric have you tried clicking on the diagnose message? As I recall some of them will opt to install missing peices.

Edit looks like Light has a link one post :point_up:!

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Awesome Light! Your definitely good. Should also add your previous suggestion to Pitool\Discussion for custom install location choice. :beers::sunglasses::+1::sparkles:

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@Heliosurge @risa2000 Thanks, i’ve clicked on the link of the diagnose solution, it sent me to a link to dl, the vc (in chinese version). i installed it so now there is “just” the displayport not detected issue left
image

i use one monitor only

Done.
I did some testing, I don’t think I can repack pitool installers because theres a special code section that is encrypted. Otherwise I’d be able to build a program that automatically unpacked and repacked an edited installer file. I’m not that good. :stuck_out_tongue:

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@MrAhlefeldwell seen… you’r right the sound is the usb part it’s logic yeah

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image

Found more info. Looks like it tries to run versions 12 13 and 15.
Working on trying to compile my own installer. :stuck_out_tongue:

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Thanks.
Have you tried hooking up only the primary monitor to DP and the 5K+ (no other DP devices) ?

Quote from other thread made by @Heliosurge
Strangely my 5k on my main pc only likes DP2 while 8k works fine in DP1.

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All my DP/HDMi works fine alone and on multiples screen. My rift s works on both of my display ports.

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Yeah not good it’s still not working. @MrAhlefeld is referring to with my 5k+ it only detects on DP2 while my 8k works on dp1.

If you haven’t try switching DP and if possible even try monitor on hdmi.(Though shouldn’t matter)

My hmd is stuck.on error 10600 since xmas eve.been trying everything and no success.