I and many others use a 4090 and have zero lag and the issue never occurred at all. This information should help most people who are experiencing this issue.
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I have checked and I have nothing installed or running. I did have iCue but I uninstalled that and no difference. Again this is not an issue when I put my 3090 back in.
I uninstalled MSI Afterburner and… problem gone.
Maybe people shouldn’t be so quick to blame Pimax for stuff like this.
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I am asking for help from Pimax because I have tested and ensured there is nothing else running. I put my 3090 in and have no issue. With 4090 both 8K X and 5K XR have the same lag.
As it happens in Pi home, with nothing else running…and I have tried different Nvidia drivers, and I have nothing else running, checked services and processes - I don’t see what else it can be.
If people with different Virtual Reality brands also had the issue with the 4090 then I would suspect Nv drivers. In any case Pi need work work with Nv to figure this out.
Again when the hand tracking module wouldn’t work I was assured it was my PC, then the fix came out in Pitool.
What else do you suggest I do?
Cool Kevin. Just curious are non msi venderd including Afterburner?
Definitely cool is this fixes it. Thanks for sharing this solution.
At this point on yours it might be some issue with the card hardware itself. You’ve eliminated most potential issues via swapping to your 3090 which you mention works perfectly. I imagine there are some new 4090s out there that don’t check out fully.
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With the 4090 being a new line it is possible that both Nvidia and/or pimax may need to update there drivers.
Where as the 3090 has been out for quite sometime.
Yeah you can install it on any brand and yes it is regularly included or simply installed by the customer after the fact. Sometimes they had an MSI card at some point in the past on the Windows install and it’s there due to that. It’s quite common as a result. Half the people I mentioned it to didn’t even remember it was there.
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I also logged a ticket with Zotac and ram burn-in and stress tests. Everything looks and perform perfectly.
In 2D the 4090 works perfectly.
This is what Pimax said about my hand tracking module too. Then when you released the Pitool ‘fix for leap motion not detected’ it worked perfectly.
So I take it you are still not acknowledging the problem - it’s great some people have no issue, and it’s great removing Afterburner helps with some people. For me, I still have the issue.
So it is my problem and no help will be given?
Yeah it is very common tool folks install. Myself have jist stuck with the Zotac software.
2D is not as intensive as VR. VR everything has to be double rendered.
This issue will likely need to be evaluated by Nvidia and pimax. On some cards as pointed out with those using Afterburner has been a cause. We would need to see what all vendors are affected.
You have added Zotac without Afterburner being present.
Well yes obviously. I’m just sharing that I have done all the tests and log analysis etc with the card and it is not faulty.
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Post was purely a public service and has worked every time so far except for yours of course. This does not mean your issue is not valid and of course we need to find some solution.
You did switch to a previous card which is also quite high end similar to a 4090 and it worked. This is quite telling as it runs fine with all the same drivers, pitool, steamvr etc. without issue. It might only appear when you really push the card to the limits. With a 4090 2d games typically don’t push it as much as VR can.
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Which is what is needed to help figure out root causes. It is posdible that Xotac is using there own kind of afterburner built into there software. So one thing to try us uninstall the Zotac utility software.
So I am the only person with this issue??
Again this is in everything including Pimax Home.
It is nothing to do with the 4090 being pushed to its limits. A straight swap to the 3090 with everything exactly the same is fine so it can run Pimax home but the 4090 can’t?
What CPU and motherboard are you using?
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z590 Gaming Edge Wifi. i9-11900k. 64gb RAM. M.2 ssd.
I have installed only Nv drivers and Pitool, no other monitoring or overclocking applications. I keep it very clean and don’t overclock.
HX1500i.
I’ve tried on and off for all the bios setting such as gen 4, resizable bar etc. updated bios version to latest. I can’t resolve the lag.
I am not blaming. I am just asking for help.
BTW sorry for being so direct in all this but I have been troubleshooting and testing and swapping cards in and out for 10 days now and am just getting very frustrated at spending all the money and not being able to enjoy it. Editing this post as I can’t post any more here today.
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You said the key words except the 4090. I would check with the reddit thread @vulcan78 linked as it is too early to say if your the only one not using aftetburner software.
Maybe Vulcan can ask in his topic there if folks are usung afterburner or not. If not what vendor cards are affected.
You and vulcan78 are pushing on Pimax to acknowledge that it’s their problem when that hasn’t been established. You both seem to be convinced that you have isolated it down to being a Pimax bug, but there are a lot of different components from different companies interacting in the video pipeline, and you really can’t make such a judgement about the culprit based on some isolation testing alone. It could be a bug with Pimax. It could also be coming from something else. It’s premature to blame Pimax as definitely the cause.
Seeking help from Pimax to get their analysis on the problem is indicated. It might be their fault, or their analysis might be able to help determine where its coming from. I’d just recommend asking for help on this without leading with the accusation.
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I have bumped your user level as the forum system waa being problematic. I hope it has not caused you any inconvenience.