[Unscientific Poll] Would you recommend Pimax to friends and family?

It would be if they were actually using 4k panels.

My personal experiences with Pimax have been positive so far. Last week I received my Pimax 5k+. Perhaps the Pimax is not suitable for VR beginners and also the technology has still some smaller problems. Also I have to fight with shimmering pixels due to a defective cable. But the Pimax support reacts fast and uncomplicated. So there is a positive feedback from me. Some well-known companies can get in touch with the Pimax support.

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I’m very happy with my 5K+, and would recommend it to anyone who was computer savvy. Everyone else I would probably reccommend a Quest or a Focus.

Yes the 5K+ does have issues, but all headsets have had difficult launches: WMR launched without haptics, Rift was seated only, Steam VR was a total clusterfuck for a long time, and it took HTC ages to release a headstrap that was useable.

Compared to those launches, I think Pimax is doing well.

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Most of the people hanging around here are either KS backers who haven’t gotten their HMD yet, or someone who has a problem they’re looking to solve.
Therefore I don’t think you’ll be getting the answer of average Pimax 5K+/8K user. And I have no idea how to go about getting such an answer either… the happy ones are deep in their games by now :smiley:

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After some testing with Assetto Corsa without lighthouses i wanted to change my reaction on this topic. While not blown away by the quality of the screens used and the current state of the distortion profile e.g. distortions on the visible edges, installation and the auto fw update went smooth. Maybe because i lack compatible sensors and controllers (on Oculus for now). When all the problems are adressed, when i recieve the rest of the complete package and when the price for a complete package will be aroud say 450 dollars, when setup is as smooth as in my case without lighthouses etc, and the controllers and tracking work well, then, i would recommend it. But for now, there’s a long way to go and i think the competition won’t wait meantime.

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i dont really know what your issues with the headset are, ok the strap is not good. but whats wrong with the software? it works flawless for me, even playing dcs with 30-40fps is way better thanks to the amazing fov.

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The problem with this sort of thing is people don’t have a headset and those who are purely here for negative purposes will vote in this. People can vote for reasons of passion rather than anything related to if the device is valuable etc… Several in here never even turned the headset on voted no. There are no controls. It’s more of an indicator of passion than if something is worth owning.

I think the best indicator are people doing video reviews, at least you can visually see they really have a headset.

Pimax is a good device.
But a recommendation isn’t going to be purely based on how good the hardware is. There are other areas that need to taken into consideration when making a recommendation.

Right now I just cannot because support at the moment is somewhere between poor and non existant. Imagine the shitstorm i am going to be in when their pimax broke and take weeks to get a email reply and months to get a replacement. I will not put myself into that position.

Perhaps, in the near future, when pimax is ready to engage the customer base with a little more sincerity, then yes, i would recommend pimax to a friend.

Device is good, i thoroughly enjoyed it while having it.
Hope pimax can get up to speed soon, because looks like competition will be stepping up this year, hate to see something i been following for the past 2 years fade into nothingness.

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The sample size is ~165 people and probably a great many of those don’t even have a pimax headset. It’s a contest between “for” and “against” influenced by who posts the “most” in the forums when many of those don’t have headsets either. How would anyone be able to evaluate the experience without actually having a device to test?

A inaccurate view would be an incredible understatement.

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You are correct that such polls are inaccuarate but I would refrain from throwing out numbers like 50% for people who like accurate data.
It’s not a poll about Pimax as a device, it’s a poll about total cost of ownership and if people take into account secondary factors they are not wrong to do so.

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The numbers are secondary to the valid reasons why people are saying they can’t recommend Pimax.

For Pimax, there is no need to be defensive and try to point out that the poll is flawed.

Just take in the feedback and improve where you can like Dallas said.

All of us backers and preorders have been through the experience directly and while the number of unhappy people here might be higher percentage than overall, there is still a significant number. And there are many valid significant reasons that people wouldn’t recommend Pimax. People are posting from their genuine experiences as Pimax backers/customers.

Also, the fact that many people don’t have their headsets is part of why they can’t recommend it. Many people have no idea when they will receive it and have been through weeks and months of no communication. It is clear why they wouldn’t recommend Pimax by that reason alone.

Others who even like their headset, also have valid reasons why they wouldn’t recommend it to their friends/family.

Defending Pimax with words means nothing really, especially words from Pimax. Actions are what you will be decided by.

Again, I chose Maybe in the poll, because I believe Pimax can improve.

I just preferred the response from Dallas who came in and accepted their faults and say they will try to improve, rather than coming in and saying this poll is flawed, people here are negative etc.

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Of course the solution is rapidly solving problems. The faster and more effective the solutions the better.

I did leave the poll up but felt it I would at least put out some thoughts that this is more of a snapshot of passions and many of them people who don’t have a Pimax headset. I’m just not a fan of “hot or not” type of snapshots.

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Indeed - the response from @anon74848233 was superb - hats off to him :+1:

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Not sure changing the topic title was called for but hey ho, maybe I should have used Survey Monkey?

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What you should be paying close attention to is not the poll itself, but the comments from the actual backers. There are (unfortunately) numerous issues (many of which have been corrected) which make people reluctant to recommend a Pimax headset. That means you will need to try extra hard to counter these negative experiences.

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Just to provide a more positive counter thought, do you not think there will also be lots of happy Pimax users like me who are frequenting the forum to see if there are Pitool updates for example?

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Somewhat dishonest and defensive actually. Few voting will not have a headset and not be waiting on one to arrive. A 3-4% sample of the number of backers is not insignificant.

I’m like you, I am happily using my Pimax, it is great, but was not without issues and not something to reccommend to most other people I know.

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Mine loses tracking within 10 minutes, I’ve tried all the tips but nothing has worked for me so far. My vive has no issues. Its a pretty fundamental flaw. If you are only using seated then maybe you don’t have that problem.

Have you tried pitool 109? Our device is more sensitive to data disruption because we are using much more data compared to a vive for example.

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@PimaxUSA,what you should be concerned about is nearly every comment on there is because of customer support,this is almost as important as the product itself

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