8/10 days
202020202002
I just realized that we are talking about weeks now, rather than months or quarters!
The headsets going to other countries arrive in the UK and get sent off to the other countries immediately. They donât go through UK customs.
My guess is that ours are being held up in UK customs somewhere in the process.
That one guy getting his shipping info who was from the UK is a good sign though
Mine (UK 5K+) is down as âOn the way to overseas warehousesâ but pretty sure I got my DPD tracking notification yesterday for delivery on Monday.
Also thatâs status of 7/1 SH does not mean much, headset could arrive before or after and be sent to overseas warehouse on the 12/1.
They had insane amount of work in past 2 weeks
Dunno if still accurate and how chinese new year affects things.
he actually is not sure its from Pimax and in this case how come they get the tracking info with delivery date?
No customs for them ?
Other packages going to different arrive, get sorted and then sent off to the other countries. They donât technically âenterâ the UK and wonât have to go through UK customs. They will go through their own countries customs.
i see, but on delivery info they donât get a âCustom holdâ status, in Oegeâs case i think its just 3 days delivery to Germany
Just trying to understand here not to argue
It actually wonât make my headset come any faster
Scratch that - itâs probably not my headset
Iâve just received another email from a Kickstarter campaign that delivered the main goal last year. Theyâre now shipping out a stretch goal they didnât originally deliver (that Iâd completely forgotten about). Also manufactured in China, so chances are itâll be whatâs arriving Monday.
Mine is showing as built, I assume that means roughly 6 weeks until I get it then. Thatâs not the end of the world. I can live with that.
@Matthew.Xu can you please respond to the 8k backers. We deserve an honest answer as we are supporting your company.
@Matthew.Xu @anon74848233 @Pimax-Support
Where is my pledge backer backernummer 5493?(for the 8K)
First there was said its on the way to a warehouse and now its not on the list???
And any news about my replacement 5kplus?
Check the tabs at the bottom of the spreadsheet
Itâs oblivious from the latest spreadsheet update that if your number is not on the âShippedâ spreadsheet and you expecting 5K+, your status is âTo overseas warehousesâ, and if you are expecting 8K, your status is âBuiltâ. It looks like they done most 5K+ orders first, and then they are dealing with 8Kâs now.
I understand that, but it is opposite to what @Matthew.Xu promised 8k backers.
(Edit) promised is not a good word, he stated that this wasnât the case, told us not to worry they were working strictly on backernumbers
What is most interesting - in this latest spreadsheet update from 18.01 in the âBuiltâ tab you can see 8K, 5K+, 5K S (my guess is itâs 5K original), 5K BE (OLED as it was demoed during the CES 2019) and -
5K+ BE - that is something new to me, there is only one backer who is receiving 6 of them;
What is this 5K+ BE?
What the helllllll
Now its says BuildâŚ
First they say its shipped to a warehouse now this!!
@Matthew.Xu @anon74848233 @Pimax-Support @Sean.Huang
Deeply disapointed here with your communication!
Now my 8k still needs to be build,and for the replacement of my 5kplus also still no sign off life!!
Not sure, Iâm Australian backer yet mine just says production. 3320,4977. So they donât send in batches as Iâm sure there are not many Australian backers so all should be sent to warehouse
There are two BE headset types in the spreadsheet - 5K BE and 5K+ BE. What is the difference?