All of a sudden, PiMax is no longer recognized by PiPlay. I did absolutely nothing to start this. Drivers are recognized, goggles still work, but PiPlay just spins and spins forever.
Tried uninstalling and reinstalling, but that didn’t work.
Did you install Oculus home?
If so, you will be able to switch to pimax mode.
If not, Unplug and replug pimax hdmi & usb
No oculus home.
Already tried unplugging.
If sure it’s not in a firmware upgrade loop. Leave device connected to USB/HDMI & hold power button on the HMD for 5 secs until it turns completely off. Press the power button on HMD once to turn it back on. Unplug/Replug USB.
Try the OCPlugin, leave Piplay running and Install/Launch OCPlugin. Select Pimax Mode and press the Restart Tab and immediately unplug/replug the USB.
What videocard are you using ? I experienced the same thing when I tried first on my onboard video card. It detected it for a while and then just stopped detecting it. Onboard videocards are not supported so I bought an 1060 (they’re pretty cheap). All works fine now.
I am using iGPU. The tablet I have has Iris Pro 5200 graphics and I have no way to install dGPU. It was working fine before and recognized by PiPlay, but then it stopped.
The iGPU is more than capable of handling movie watching. I’m hoping I can manually update the firmware.
Yes that’s your problem there. Only AMD and Nvida are supported.
Ya, but it shouldn’t be a problem. It worked fine for a week.
I have the same issue and I really need help. Pimax will not be detected on my PC at all. It works but it’s just not being detected.
I had the same issue, I cant remember exactly what i did but try right clicking on the pimax icon in tray and go to mode detect then click pimax mode, u may have to do it as soon as pimax starts.
I am having this issue myself. I have installed the Pimax software and when I hook the headset up to the PC, I get a continuous ‘Searching Device’ message. It never recognizes nor shows the 4K display in the Pimax software. This happens on both Pimax and Extend mode. The headset is on, and the light is blue and it shows a distorted second display for my PC (Which currently has 1 monitor).
I have a GTX 770 video card and I’ve made sure both its drivers and the Pimax software are up to date. Various amounts of unplugging, turning off, and other suggestions have not done anything so far.
@VRdude Hi, in this situation, what’s the color of led in Pimax?
I’m not sure whether your PC existed a extended display then, same as below picture shows(please note setting):
Have you tried to update your video card driver?
Hi guys, regarding this issue, firstly please advised that correctly install full Piplay version (close anti-virus software, download link: http://community.openmr.ai/t/release-piplay-download/17 ), USB driver(Any question mark in Device Manager?) and latest video card drivers, then inert both HDMI cable of Pimax and PC monitor to PC discrete graphics ports, not through adaptor.
If still has issue, please export logs to our Skype & Email: support@pimaxvr.com, we would analyze them and give fast solution, thanks in advance.
Hi,
I have come across this sometimes where Piplay just keep looking but doesn’t connect.
I’ts usually when I restart my pc for whatever reason.
I resolve it be going into Windows Task Manager, click on the Services tab and scroll down to PiServiceLauncher and check that it’s running.
If it isn’t running then, right click on it and click Start.
Piplay should then connect.
If it is running then ???
Cheers,
Luke
Are you running in Extend mode? That’s the only mode supported on integrated GPUs.
I´m having the exact same issue. Received my 4k today and am still not able to get PiPlay to work properly. All that I get is a never ending “searching for device” screen. Don´t get me wrong, I know we´re all early adopters and nearly every HMD is in beta stage till today, The curious thing is: if I kick PiPlay and install Oculus Runtime 0.8 instead, the HMD gets recognized (as DK2) and works with steam games like project cars. But in my opinion it doesnt deliver native 4k resolution - or even native 2k as setup like this. The other thing is: in this configuration the image is stuttering as hell. This isnt because of my hardware config, because if I play at the regular display, theres no stuttering at 4k, not even at the highest settings (I´ve lowered them by far for the hmd).
The HMD does not even get recognized by windows as a separate display. I´ve tried several things. My System: Sabertooth Z77 Mainboard, i7 3770k cpu, gtx 980ti gpu. I´ve disabled the HD4000 graphics that comes with the cpu. I´ve updated to the latest nvidia drivers (as I always do). No changes. Endless “searching for device” screens in PiPlay Software. I did not buy this HMD to get a cheap oculus rift cv1, because I already have one. I decided to buy one, cause of the resolution it offers. VR in 1080p isnt really worth it. I´m really convinced that on hardware side, this hmd is worth it. But talking bout software, this is just a piece of crap. For myself I´m not the guy that is not willing to play around, but at this point I´m lack of a solution. Could anyone offer one? I even tried connecting to the support, but my mail is still unanswered. I´ve got the log data attached. No answer at all.
Guys: early adopting doesnt necessarily mean to not get served. Has anyone have had similar problems so far?
Best regards from Austria
Robert
Hi Robert,
What version Piplay are you using?
Is pimax plugged into a USB2 or USB3 port? I had some issues when I had mine plugged into a USB3 hub. Plugged into a USB2 on pc and it worked better?
Also did you install all software as administrator? Piplay has issues if not.
Also, have you checked Win Task Manager Services to see that PiServer is running? iIf not running try starting it manually.
Try sending an email to pimax support. I notice that they don’t respond to Skype as well as they used to. Hopefully they are very busy fixing the bugs.
Hope this helps.
Cheers,
Luke
Hi Luke,
thanks for your reply. I´m running PiPlay 1.1.92. I tried to connect with USB3 as well as USB2 - no changes at all, still searching for the device.
I did install the software as an administrator today. No changes as well. PiPlay Server is running. I´ve sent an mail with log files attached to the pimax support, they did not get back to me so far. I´m curious about them giving me an answer. As long as my support inquiry stays unanswered, I´ll run the 4K with Oculus runtime. Did some changes to the steamvr file and added some supersampling, now the picture looks a bit more crisp to me. So far I´m fine with that solution (stuttering´s finally eliminated), picture is good but could be sharper. Talking bout Project Cars the cockpit gets super sharp, but the areas on track which are more far away, get unsharp. To be honest I bought the Pimax4K to exactly avoid that unsharpness - I´m used to the oculus rift, where the problems nearly the same, but it´s disturbing the immersion a bit more there, cause of the screen door effect, which is virtually gone in the Pimax4K. I´m into VR since the early days of DK2, so comparing the Pimax4K with that goggle I have to say that the quality has increased dramatically. With a DK2 it was even hard to see where a curve on track begins. Thats far better right now. But as I said before - I would love to get PiPlay working to get the most out of my 4k!
I´ll keep you updated!