Well guess the same company either also ships pet rocks or geology samples. 
But yeah receiving rocks instead of electronics is horrendous.
Iāve been playing around with the Odyssey + for most of the day. The Microsoft store at West Edmonton Mall offered the best customer service so far from Microsoft. The assistant manager James Wiseman did a straight up exchange without the refund/rebuy I was told I would have to do over the phone. Props to him for making that so smooth.
So far Iāve played Beat Saber (my wife loves this one), Arizona Sunshine, Rick and Morty: Virtual Rickality, and Elite Dangerous. Iāve also been using fpsVR and I dipped my toes into Virtual Desktop.
Setup was mostly a breeze except Iām finding that I have to unplug the USB cable when I restart my computer to have the HMD detected by Windows. I do have 10ā extension cables so Iāll have to remove those to see if theyāre the culprit. More on that later.
The sweet spot is fairly small, similar to the Vive but that it was over a year ago I used one and only for 30 minutes so someone with both can give a better opinion on which is better.
I find I canāt wear a lot of headphones without some discomfort, because of the pressure they put on my head. The Odyssey overall, is no different. It is not very comfortable but Iāll see how I adjust. Iām wearing it ālike a crownā and that works best for the sweet spot, viewing angle, and allowing my glasses clearance from the lenses. HOWEVER there is a massive gap at the bottom that is letting light through slash, I can see my feet. I feel stupid saying that Iām going to have to watch a HOW TO video from how Iām supposed to wear the thing lol.
The one major issue Iāve had is that my controllers will fly off occasionally and a couple times the headset spun slowly out of control. Iām not sure if this has anything to do with the 10ā extension cords (USB and HDMI) and their length or if Iām stepping on the connection point. Either way Iāll need to figure it out because itās vomit inducing.
Tracking is definitely worse then the Vive (obviously) but Iāve learned quickly where my hands shouldnāt go so I avoid this. Itās not a huge deal so far but Iāll keep monitoring when it happens and how much it breaks immersion. Inside out tracking doesnāt compare to lighthouse tracking from everything Iāve read so this wasnāt a surprise. Other then that my hand movements are tracked very well IMO.
There are some major god rays that have presented themselves a couple times. Also smearing is evident in certain scenes. Colors and blacks are beautiful though. SDE is nearly non existent but I feel like I pay for that the lack of sharpness on farther away objects. Again though, Iām a VR newb so someone with both will be able to comment better.
The controllers are horrible when playing Beat Saber for grip. My wife and I popped off the battery covers a couple times. They just need a silicone boot which is an easy fix. I have a roll of rubber tape that should fix that up. Itās only during intense play sessions when your palms get sweaty.
All in all Iām in my honeymoon phase. I still have quite a few games to play through but my god this is amazing. Iām afraid to try a racing game because Iāll probably end up buying a wheel. There are some good black friday sales on the Logitech G920 ($249.99 at Amazon.ca) but I had eyed the Thrustmaster T300 before and it seems to be a lot more $.
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When you said tracking was horrible you mentioned the controllersā¦ how is the headset overall ? I have one on the way and was considering pairing the Vive wands (instructions online) to the headset for both good hand tracking and better visuals than you get with viveā¦ MRTV mentioned the OD+ had noticible increased FOV over its predecessor, did you notice this ?
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Yeah in my country this kind of RMA wouldnt be possible , store will accused me about theft, no one want to belive buyer , they alway saying open your package in front of courier or at the check out if buying in store.
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Samsung donāt recommend to use a extension, did you increase the tracking settings rate to 90hz? Mine was set to 60 hz
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Yes Iām set to 90hz. During a few hours of use today I lost tracking a couple times but I was nearly lying on the ground looking down at something in Google Earth. I still havenāt unplugged my extensions either. I routed my cables from my PC (which sits on a desk in the corner) up to the ceiling (8ā) so they drop in the center of my 12āx12ā play space and theyāre just long enough.
It has been so long since I used the OG Vive (1Ā½ years) that I donāt recall the FOV. The son of our day home operator has a Rift thatāll Iāll sneak a peak at in the next couple days to compare. I know theyāre lower then the Vive but it sound give me a rough idea. The visuals are pretty good though. I have no issues reading text unless Iām on my desktop but once I load virtual desktop itās much better. Blacks and colors are awesome. God rays are a little annoying but I havenāt been in many situations that stick out. Smearing is more evident but thatās the cost of OLED I guess. The sweet spot is āoddā. I was playing Arizona Sunshine and I had to slightly adjust my head angle when looking down the gun sites to keep everything sharp.
I feel like some of the things Iām really noticing are because Iām not used to OLED or VR in general and I tend to notice things visually that a lot of people donāt. As an example, about 6 years ago I bought a pair of āHDā prescription glasses. They had a small area in the center of each lens that was more clear at the cost of the peripheral being slightly blurry in comparison. When I was driving as I looked around I noticed this and it drove me nuts. I returned the glasses after a couple days.
Even the fitment I found much better today. Swapping with my son I could adjust it within a few seconds and it didnāt seem to bother me as easily.
Iām basically set on a 5k+ but now Iām concerned about the SDE that it will introduce.
Did you get round to posting your impressions? I must have missed it.
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My O+ arrived that morning
unfortunately, I have issues setting it up since the displays remain black and the green sensor LED is blinking. Everything else seems to work though.
The device manager shows no conflict with the headset and āhololensā sensor.
I can hear that the controllers are moving and neither wmr software or Samsungs mini software are not reporting any issues. The setup routine for detecting HMD, controllers, workspace went āflawlessā.
I did check online (samung forums, Reddit forums) and the exact same issues were reported already on the previous Odyssey.
But those were related to bluetooth issues (O+ has now BT inside, so no need of an additional BT dongle) or to older GPUs that do not have HMDi 2.0 (I have an Asus 1080ti with HMDi 2.0)
When contacting the Samsung Service (as @mixedrealityTV already pointed out very nice fellas) the offered me to send it in. But I wonāt send it in for now because I have the feeling that it is software related. He also reported that there were already some customers with the same issue and they offered to send it back)
Iām not one of the guys that install a new windows when facing an issue, I usually fix it.
And also because it takes a couple of days to set up my audio/video rig (installing plugins samples)
My guts tell me that there is something wrong with the sensor that āwakes upā the device but Iāll have to wait a couple of days until someone with more skills than me (or apparently Samsung) may have found a fix.
I need to add that Samsungs customer service adviced to contact Microsoft in case that it may indeed be a driver/registry issue thing. @Enopho may have an idea when comes back from the Brexit-Island 
edit:
found the problem, but not sure how to fix it so far. It seems that it related to Nvidia.
I just re-activated and connected to my onboard GPU and now the screens work, but i do not intend to run it with my onboard GPU of course. All Hdmi outputs of my 1080ti usually work fine but some they have issues with the O+. Iāll try to get a DP to HDMI adapter and check whether this will do any good. Unfortunately my card has no mini DP to HMDI ports (like my AMD had) so I canāt try the adaptor I have
edit2:
tried to support NVIDIA support service but this was a big waste of time!
here is a transcript that is makes you laugh and cry at the same time, in german thoughā¦well almost
@VoodooDE @mixedrealityTV
if people have similar issues pls tell your audience NOT to send the HMDs back since it is a completely different problem and its on Nvidiaās side. Plp will wait for their HMDs to return (although it is kind of Samsung to offer that) finding out that nothing is fixed because there was not anything to fix on the HMD itself.
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Its in the reviww directory
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And hereās a link, for your convenienceā¦
https://community.openmr.ai/t/nov-2-2018-5k-8k/9832?u=neal_white_iii
I somehow missed this and itās something Iām very interested it.
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wrong referral 
@RobCram
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Ok thanks for the link.
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For those interested here are my first impressions of the OD+
https://community.openmr.ai/t/mixed-reality-and-samsung-odyssey-first-impressions-part-1-2/10660
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I got my O+ today. Just finished about 3 and a half hours in it. Hereās my initial impressions:
The Good
- Colours are basically perfect, blacks too, as you would expect from a Samsung OLED. No significant smearing.
- SDE is not zero, but itās as close as Iāve ever seen to it. Iām particularly susceptible to it, and this changes it from black pixel border edges to a sort of smaller gray diagonal mottle. Only really noticeable on white and when you arenāt gaming. Iām so very happy with it.
- Setup was fast and easy, it comes basically ready to use out of the box (especially if you have used another WMR headset so everything goes quick).
- Tracking is good. controllers were pre-paired, and worked just fine. I think tracking is better than with my Lenovo, likely due to the Bluetooth 4.0 being in the headset instead of a dongle at the rear of my computer 8 feet away.
The Medium
- FoV is much better than my old gear, or my friends Rift which I tried recently. Way better than my Lenovo Explorer, both width and height. I put this in medium only because weāre on the Pimax forum, so Iām expecting an even bigger improvement when I get my 5K+.
- Clarity is very good, better than my Gear. Much better than the explorer. Not sharp enough to comfortably read text/desktop without changing settings or really zooming in though. I had to stop trying to read normal text as I was getting strain and a bit of a headache. Againā¦ hoping the 5K+ shows a big change.
- Sweet spot is a bit hard to find, you definitely know when you get it, but it isnāt big, itās easy to end up with a blurry top or bottom.
- Sound/speakers areā¦ functional. Definitely nothing amazing, but certainly not a negative.
The BAD
- Comfort wise, this HMD is way less comfortable than my Explorer or Gear. After the first half hour, I had a huge red mark at the top of my nose, I actually put on a breath-right nasal strip to protect me. Then I spent a few more minutes adjusting the strap on my head. To take the weight off the front, I have to really crank the back side down lower on my head, and make it quite tight. This helped the nose a lot, but reduced the vertical sweet spot. After a couple more hours, I now have a huge mark on my forehead as well. With the weight āoffā the nose, you get a lot more light leakage, and will have a bit harder time with the sweet spot. I think without the nasal strip I would still have a bit of a nose mark regardless of the adjustment, which means Iām going to spend 50 cents on nose strips every time I play. (Maybe Iāll try tape or foam).
- Godrays are definitely a thing when you have a light object over black background.
- Light does leak, unless you have it crushing the top (bridge) of your nose. My VR room is my basement fortunately, so I can control exterior light, but if you play in a bright room, itās something to plan for.
- Like my Explorer, even when you exit WMR and it turns off, it stays quite warm and responds to movement or if you accidentally block the sensor, so you have to be unplugging it to avoid that every time (really, all these headsets need a mode beyond standby for full sleep, without having to unplug).
The Experiences
Only a few hours so I havenāt played too much.
- Beat Saber was fantastic and fun. Rich, velvety blacks, no noticeable smearing. Controls worked great, tracking was great. Samsungās earphones were āadequateā to the task. Played this quite a bit. I have a feeling Iāll keep playing this on my O+ even when I get a pimax, because the extra side FoV wonāt help and the colours are so bright, unless the Pimax turns out to be way more comfortable.
- Watched all of Inside Out in 3D 1080p (great movie overall, but also great for checking colours, smearing, clarity, and 3D). No SDE at all to worry about. It was really fantastic, if I can play with the comfort some, I can totally watch feature length 3D movies on this headset, and itās like sitting in the IMAX theatre. I used SimpleVR Player, I also have and briefly tried Big-screen but honestly, I still find that interface too clunky, SimpleVR just works super easy.
- Trials on Tatooine. Works fine, really lets you see the god rays (the white/gray controllers on the black star-field for the first couple minutes). Once you see them you almost canāt stop seeing them theyāre so prominent. Iām not sure if itās programmed quite right, distance wise selecting menu items was very difficult they were too far, then in the experience, it was the opposite, it seemed like they placed you way to close to items in the environment. Made me almost motion sick trying to move back a few inches. Not sure if this is a O+ thing because of itās slightly new FoV or a software specific thing where itās rough for everyone.
- Home a VR spacewalk. Love this one, looks AMAZING with the black-blacks of an OLED. Controls suffer however, and I only played a few minutes, as I started to get motion sick. You have to pull yourself around the station with these blue bars, and theyāre both hard to grab, and when you do, you definitely donāt get the movement equal to the distance you push off or even just hold and move your arm, which really messes with your brain. Iām pretty sure thatās a software issue over controller issue.
- Talos Principle VR, I only just loaded it up for a minute, I had played the original for about 30 minutes and loved it, but then saw the VR version and stopped playing, so I can go through in VR. Going to wait to compare it FoV wise to the 5K+ before I play it through, but it looked really great on the O+.
Note
- After writing this for 45 minutes, the mark on my forehead is still visible, but faded, will be gone by tomorrow. The original dark mark on my nose is also still visible but very faded.
- The cables arenāt super long, and fairly stiff, they get in the way a lot. Iām really going to have to use my 10 ft extensions to ceiling mount to the centre of the play area for full motion playing, as will anyone who wants to fully enjoy the HMD.
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Humā¦ I find that the games in steam are less sharp than the experience in MS portal zone, Iāve increase the rendering quality to very high ( beta) and 90hz refresh rate on the portal settings
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Did you look at the big marble table (marble pedestal) in MS Portal, God this looks real! The shining finish of the surfaces is amazingā¦
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I definitely discovered a major weak spot in tracking today while playing Arizona Sunshine. I entered the mines and was holding my flash light in my left hand and my gun in my right. Because I had to tilt my hand up (as you hold your flashlight like a bazooka) the flashlight kept sticking in spots unless it stayed somewhat within my view. At this point I tried unplugging both my 10ā Amazonbasics extensions to no avail. I couldnāt tell a difference at all with the extensions unplugged in tracking or picture quality. Granted I only played for another 10 minutes so Iāll try some other environments to confirm.
Also because Iāve kept my basement lights on full brightness I really noticed the light leakage through the bottom of the headset in this dark area. Iām very slim so maybe those with a bit more to their cheek bones wonāt be able to easily stick a finger underneath the HMD. Those blacks though, wow I love OLED for that! Horror games are going to scare the heck out of me.
I also had a weird experience (that Iāve read about before) a couple nights ago. I was sitting in front of my monitor having a snack and watching Rick and Morty. I looked down to grab some more food and it felt like I was in VR. Even the next day I still felt a tad āoffā. Also moving in minecraft with the thumbstick sure gives me a pukey feeling. My 5 year old son on the other hand has an iron stomach haha. I definitely have some work ahead of me to get my VR legs.
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I finally figured out how to totally fix the comfort, at least for me. I put the original odyssey face pad on along with a cheap eBay one I had lying around. The combination of the two brings the headset out enough so it doesnāt hit my nose at all, and it makes the forehead more comfortable as well. So basically I think the included face cushion just isnāt thick enough for most people, it really needs a thicker one.
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