Yeah while it doesnt necessary mean much, I think most of the people who got the tracking number today had the tracking status changed from waiting the parcel to parcel reseived to the shipping company and got the estimated delivery date.
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Here in Aus I believe thereâs been tracking numbers kicking around for up to 2 weeks with nothing happening.
Iâm 3 days in, Fedex donât have anything and donât know when they will. Tell us to contact supplier and ask why they havenât handed over package.
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Same here. How the hell did Pimax get a tracking number without even handing over the headsets, and why would they send it out to us if they hadnât even shipped yet? I donât understand what the hell is happening here
Unfortunately, I still run into this problem on a continual basis. Character conversion isnât hard, but there are many opportunities for issues to sneak in.
The engineering suite I work on uses: 8 bit chars (using language code-pages), wide chars, Unicode chars, CString, QString, std::string and these strings all need to be exchanged between different program modules, which consist of well over 1m lines of code.
Itâs way harder than is should be. Not every character can be represented in many of these string types.
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They go online to print off labels. About 24 hours after the label is purchased the tracking number is live and the status should be âshipping information recieved by FedExâ.
Pimax then put the label onto the pimax and hand it to FedEx. Unfortunately it looks like a shipment has gone missing in Hong Kong.
Ive tried for about a week to contact everyone and anyone at Pimax with absolutely no response.
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Now the 8K backers are getting tracking numbers⌠and the AUS/NZ headsets which were supposedly shipping before CNY are nowhere to be found. Where are the headsets, Pimax?
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I was told the stuck ones are finally fixed.
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Thanks but we Aussie backers still have no tracking numbers
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It was stuck in HK that doesnât make them appear at the freight forwarder in AU yet. Itâs the regular cycle for that batch.
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Donât they get sent from HK via FedEx?
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I thought HK was the freight forwarder .
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This is what Dallas has been telling us for months.
I understand this and myself use applications which only support restricted character sets. But it is hard to believe that international shipping company would do it.
Pimax being Chinese company is probably forced to use Unicode anyway.
I suspect that questionary which had other problems too. People filling it many times and still got it wrong. Pimax unable to retrieve data from there and then having to confirm by email would suggest that data were perhaps stored wrong.
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Any news for our Aussie friends? Did you receive the tracking number already?
My package meanwhile at least made it to Germany and is currently sitting only a 2h drive away in a DPD warehouse near Frankfurt.
The British DPD site tells me delivery on Tuesday but i hope that they will deliver it tomorrow as on the German DPD site they have a delivery window between 23. and 25. Fingers crossed they deliver and that the HMD is without any major flaws.
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Agreed. Itâs much more likely to have been a problem with Survey Monkey. However, thatâs still Pimaxâs fault. They never should have used an insecure data collection method like that, in the first place.
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Yeah, the monkey got us now.
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I have spoken to FedEx multiple times and theyâve always said that are waiting to receive it in Hong Kong. As soon as they receive the package in Hong kong, then the tracking number will be updated to reflect it beginning its journey to Australia.
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So this morning my tracking number actually means something to Fedex. They know the size and weight of the parcel, that it will be handed over in Hong Kong and delivered to my address and that it has been told to them that it will be handed over on 22 Feb. However itâs 24 Feb now. Fedex only just got this information in last 24 hours. They donât have the parcel.
Iâll be overseas and still trying to redirect it but Fedex need the parcel first.
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So your headset is definitely been sent from HK directly to you ? Because according to @PimaxUSA AU headsets are shipped from HK to another freight forwarder in Australia before being sent to backers .
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