[Replied]SUPEN-2046 No reaction

Pimax 8K Series Pimax 8K Series
1

Since over two weeks i am waiting for an answer to my ticket, whats up with you Pimax?

@anon74848233 @Doman.Chen @Alan.sun

1 Like
2

We will reply to you on that ticket asap,please check later.

1 Like
3

Did tech support team replied you already?

4

I have the same problem, no answer in two weeks SUPEN-2137

@anon74848233 @Doman.Chen @Alan.sun

5

got it,please check later.

6

Same problem here, Backer 3550 for stolen headset. No reply since 14 february…

7

Stolen after received or not received yet?

8

https://community.openmr.ai/t/my-pimax-5k-has-been-stolen-warning-for-french-backers/13863

3 Likes
9

Hello @Doman.Chen

Still no answers on my SUPEN,
Months here with a broken 5kplus unit,and any news on my 8k?

SUPEN-829
SUPEN-1907

10

I told them to repliy to you soon,please check later.

11

Same for SUPEN-2387.

12

ok,please check later.

1 Like
13

As @DrWilken quote : not received at all…
(But it’s nice to hear something from you)

3 Likes
14

AND OFCOURSE NOT ONE REPLY FROM PIMAX,

GOOD JOB PIMAX!..Unbelievable

15

be patient, check later, be patient, check later…

you guys are complaining about 2 weeks? I am waiting for anything to happen for 6 weeks now :rofl:

there would be only one valid excuse for this behaviour - pimax is tooling the headset completely again with better materials etc. and don’t want to send us the same junk again and again.

16

Same for SUPEN-2333
SUPEN 2206

17

Hi,I asked after sales colleague to check your ticket and contact you,please kindly check.

18

Still no news here :frowning:

19

Do you have a ticket number?

20

Sup-121 but it doesn’t appear on every mails.