Got a positive reply! thanks a lot
Hi,Alan is replying to your ticket,please check later.
copy paste the text to google translatorā¦ share please
Yeah it sais that the case is now closed.
In addition to that I got the message ā@anon74848233 please helpā.
So I got a reply to my ticket from Allan, that @anon74848233 should help.
While @anon74848233 said in a PM that I should write a ticketā¦
I think they are kidding me 
2 Likes
Sounds bad, sorry to hear this. Hope they figure it out. With an support page down there is no easy way to write an ticketā¦
ā¦ i am 6 Numbers before your Supen and started to make a support diary, lets see how long it will be take to solve completly
Diary
Support Page Down 18.02.2019
Support Page Down 19.02.2019 <- I was asked to show a video or picture, I did prompt
Support Page Down 20.02.2019 <- silence
Support Page Down 21.02.2019 <- silence
Support Page Down 22.02.2019 <- Page down but I got an E-Mail and answerd it prompt, redundant question
Support Page Down 25.02.2019 <- silence - I emailed, no reaction so far
Support Page Down 26.02.2019 <- silence
Support Page Down 27.02.2019 <- silence - I emailed, no reaction so far
Support Page Down 28.02.2019 <- silence
Support Page Online 28.02.2019 (11pm local time) <- sent Question
Support Page Down 01.03.2019 <- Supportpage still down but i got an PM from @Doman.Chen and now
i wait for more instructions from @Alan.sun
Support Page Down 04.03.2019 (08:15 local) - got an E-Mail the Aftersalesteam will contact me ASAP
Support Page Down 05.03.2019 <- silence
Support Page Down 06.03.2019 <- silence
3 Likes
Should i every time post in this forum to get an answer to my ticket.
Since twelve days my Ticket Activity is changed to Discussing, but there is no Discussing.
Pimax you have the worst support i have ever seen in my life.
1 Like
I donāt know excatly but i guess it means they discuss this problem to each otherā¦ so proofing or something like that would be an better status.
solved, finally I have my pimax back at home