@Doman.Chen I just sent a mail to you regarding SUPEN-934.
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Got it.Will reply you soon.
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@Doman.Chen , let him first move his headset around all axes a few times… I am pretty sure it will fix it…
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Thank you.I think he have tried that already.
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So remote access is not necessary?
@Doman.Chen , He’s a member of my forum and sent you an email, but he didn’t get an answer. He’s eagerly waiting for you. Pls give him quick help, too.
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I can check about it if you are available.
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The team will reply him soon.
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I sent you the ID and pwd, I am available now.
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Hi @Doman.Chen !
I am going to send you my Team Viewer data now. I only have the next 90 minutes though to keep the computer online, so I hope you see this in time.
While you are at it, would you also solve the latency problem of the 8k? I saw in the forum that this could be solved by some firmware update?
Bye, Sebastian
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I was a microsoft certified system engineer, rule #1 never install any update if you’re not 110% sure it is tested and fine, let other people find the bugs, keep your system safe, and wait for the real correct stable update before messing with the client server 
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yep, i had waited for long time with this update.not long enough!
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I also have these tracking issues and the fix by doman.chen over team viewer did help but I still have issues with tracking. Often the headset isn’t tracked, the controllers are far away but tracking. It takes several reboots and setup of roomscale again, also a little prayer and maybe it works for a game session once in a while.
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I had the same problem, but I changed the PiServiceLauncher to autorun and turned on base stations and pimax before turning on PC. The problem was resolved.
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Mine tracks with that firmware version
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That might explain why I haven’t seen the problem. I never turn off the lighthouses and PiServiceLauncher defaulted to autorun for me.
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I had no troubles at all on 95 for a week. then two times no tracking of the headset and basestations „not tracked“ also in pitool. I switched one of the vive wands on and the basestations responded and wand and stations were tracked but still not the headset.
in both cases I just moved the headset around its axes a few times, like calibrating it, and after a few seconds doing that it started working.
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I’ve had these tracking issues from day1. Shaking for a few seconds helps and if not, turning the vive hand controller ON, helps immediately.
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have the same problem ! No tracking yet and unfortunately I do not have a controller.
@mixedrealityTV Sebastian, did you get it solved? My 3 hours teamviewer support did not give me anything. Also PiTool 91th brings nothing.
https://community.openmr.ai/t/setting-up-with-one-base-station/12402/20?u=oege
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