Hello Oblibion,
It does apply on all Plan F, but for the Australia region, might take a longer time (week 2 of Feb 2020) as the CNY(China’s New Year) fall on week 4 of Jan.
Sorry for the delay.
Sincerely,
Quorra.Pimax
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So the prediction is week 2 of feb for Australian plan F backers?
If so that’s actually amazing a shipping time hitting it’s target how about if we also brought the comfort kit? Is that on time still?
Hello Oblibion,
Yes, the prediction will be week 2 of Feb.
We can’t make the promise on the comfort kit. But we are trying our best to arrange it.
Sincerely,
Quorra.Pimax
Is that delivered or begining to deliver by the way?
@PimaxQuorra do you ship the backer rewards such as the new headstrap with earphones, when you ship for Plan F upgrade?
@PimaxQuorra. Will there be a shipping notification and tracking numbers sent? Thanks.
Unless you upgrade MAS to DMAS. You will receive once sent the Above ear audio.
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Hello Loribee,
Yes sir, we will send out the email along with tracking number.
Sincerely,
Quorra.Pimax
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Hi, sounds promising!
I live in the UK, do you have an estimate for a shipping date to the UK?
Cheers,
Ian.
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Hello Easter,
May you share us with your ordered model?
Cheers,
Quorra.Pimax
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Hi PimaxQuorra,
I have the Pimax 5K BE, and ordered the Plan F upgrade.
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Hello Easter,
It should have a SO number right? Could you please provide it to us?
Thank you.
Cheers,
Quorra.Pimax
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Ah, thanks - it’s SO7395.
cheers.
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could you also do mine while also looking at Easter’s my Number is SO6419
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any estimated date for the lighthouses from the kickstarter where people bought them as addons and not from the plans? i only bought one
@PimaxQuorra. I still have not seen a tracking number for delivery. It’s been over a week since I saw that the shipments were handed off to Amazon. My order is 5638
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@PimaxQuorra Please also check on order SO6057. Thank you!
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Hello Loribee,
We will forward this to the logistic team, they will assist to track on your order status.
Have a nice day.
Sincerely,
Quorra.Pimax
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Hello MrScopi,
We will forward this to the logistic team, they will assist to track on your order status.
Have a nice day.
Sincerely,
Quorra.Pimax
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@PimaxQuorra No need, they arrived today. Thanks for your help!
Everyone else: there was no advanced notice whatsoever. I’ve been checking my order status multiple times per day on the main site, and only this AM did tracking info appear, and when I checked the status it had already been delivered. That’s how I knew to check the mailroom.
Everyone: if you’re in a situation where your package needs to be brought inside ASAP or other planning is required, you owe it to yourself to check the order page. DO NOT WAIT FOR AN EMAIL.
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