Pimax has a very serious Image Problem - People Gushing over the HP Reverb 2 Not the 8KX

Pimax Hardware Pimax Discussion
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It’s extremely difficult for beginners to find specific items here and they complain every day it’s overrun with confusing and often conflicting topics etc. Also this server is based in China which can sometimes have speed and access difficulties.

Since the Pimax Experience is aimed at those just getting started with our headsets and sometimes even VR in general it’s much better for a simple, clean and easily accessible location.

The official reddit solution has fast access and isn’t difficult or confusing in any way. Most people can automatically sign in encouraging participation.

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So Pimax have created a Forum which their own officials now describe as ‘Overrun’ ‘Confusing’ and ‘Conflicting’ while China has ‘speed and access difficulties’. Hmmm, isn’t Pimax based in China? Oh wait that would explain a few things.

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How is it not?

20 char

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Wouldn’t it make more sense to use the Pimax Support forum as you marketed as a place where guides and such were going to be collected and organized.

I am aware of why you created the new reddit.

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This is exactly the problem with everything Pimax does, there’s no joined up thinking, everyone runs around doing their own thing with no clear communication. No wonder so many things get missed, forgotten and generally miscommunicated.

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So, even if there was going to be a topic created on Reddit, why wouldn’t there be a paralell announcement here on the official forums?

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Is @PimaxQuorra aware that you’re trying to steer users away to Reddit? I hate reddit and I think that’s the reason why people are here in the first place.

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Pimax have a habit of starting new systems rather than fixing old ones. So now there’s another official pimax reddit? Another disparate place to find info?

What Pimax need to do is concentrate information – a wiki knowledge database such as @Heliosurge is running, official communication from @PimaxQuorra, a single support system. Point every other resource towards the Master copies, and you’ll aggregate people here over time.

It often feels like Pimax are running a three-legged race towards opposing goal lines.

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What i remember most about reddit was the moderators on the top VR hmd pages, ah what do they call them its been that long since i have even visited reddit were very hostile to anyone with an opinion that they disliked i remember they just stormed out with insults very childish. Maybe its been improve over the last few years, but i will never get any info if it is only loaded there.

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Let’s just say I don’t have any hope (at all) that the new ‘official’ pimax will be any better :wink: On the other hand, here on this OpenMR forum you’re still somewhat free to express yourself.

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Yes that’s true difference is night and day. I have horror memories of the huge fan boys and obvious paid shills coming out of the wood work if something was said even in the slightest that they didn’t appreciate.

Even though this forum obviously has its moments its moderator’s do a much better job of keeping things in check.

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So the plan is to get inexperienced users to test the Pimax beta Experience ? That does make sense as it avoids the blurring of waters by input from various experts around this forum who know the do’s & don’ts of Pimax headset very well - this tool indeed should aim for plug ‘n play as first priority, and only as a distant second should make life easier for expert tinkerers: this latter group will cope with the existing tools if needed, so lower the barrier of using a Pimax successfully & with good performance.

Question is, do Pimax want to actively discourage experts to participate in the beta ? I could see why, but then please communicate this rather than turning them down when they apply or ignoring their input during the beta.

Ah, and one more thing: perhaps get some employee, or perhaps even some bloke from here like @mirage335 to put together a 8KX beginner‘s guide from the top 20 of the tricks we read in the forum, e.g. SteamVR maxrecommendedResolution settings etc… I don‘t think it will take longer than 1-2 hours, if they just know which of the different tricks & tips are essential for a newbie. I suggest this because there will be a number of customers who don‘t like to use beta versions as they consider these to cause more work than help due to bugs etc., and for those the first steps to get the 8KX perform well may be quite difficult - and chances are that they won‘t spend hours in this forum to find the information but will instead blast the 8KX on reddit for being a sh!tty headset.

Well, they brough much better resolution to the table, so that is something I do applaud them for. Sure, Pimax aims at more than this one element in terms of improving the status quo of VR, but for users of a Vive or Rift the HP will be a clear upgrade. We shouldn‘t attack other manufacturers in order to support a company whose products we may prefer, VR is still a young emerging market where the professionals & users should better view themselves as sitting in one boat trying to cross the sea successfully.

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Yes, this will happen.

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I agree, every hmd Pimax has released since the kickstarter has been the equivalent of a development kit. In terms of quality, fit & finish , and software.

The vision though is a completely different story. Just looking a the 8kX now it looks arguably as high quality as the vive pro.

Pimax deserves the hate they get, but it’s also unfair. Oculus never had to take too much flak over the DK1.

The difference being that oculus never tried to pass there DK’s off as consumer products.

Tested has had 8k and 5k+ units for at least a year now, but I heard they refuse to review it until its final. (which makes total sense)

I truly believe that pound for pound the Pimax headsets are spectacular, what other hmd offers future tech like eye tracking with real world benefits like Dynamic Foveated Rendering at consumer prices?

Its their damned reputation that has taken a real beating over the last 3 years.

I saw MRTV’s preview of the G2 and its stunning if I didn’t have an 8kx coming, i’d be all over that.

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It’s weird to say that Pimax has no competition when they are in last place in the VR market since 2016. How do you reconcile the two? That only makes sense, if by “no competition” you mean, that Pimax products are so inferior that they don’t compete with any other headset, right?

I would bet that the HP G2 will outsell all Pimax products. Is that not competition? I’ll bet currently too, that any single VR headset, from any other VR company has probably sold more than all Pimax headsets put together. Is that not competition?

Just because they have different specs, they are still competing in the VR headset market are they not? An Apple phone doesn’t have the same specs as a Samsung phone, but they are competitors are they not?

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Back on the ACTUAL Topic. Image isn’t a One-day Fix. A magical solution. Something an Advertising firm can fix in an instant.

For Brands, Image is what the customer associates with the product and expects from the Company. The best most recent example is how the Xbox Brand has languished and how strong the Playstation Brand is that they can reveal their console SIX MONTHS Later than their competitor and get double the views in weeks.

If Pimax wants to rebrand itself it needs to toss away the stigmas. That takes time, effort, energy to do, the Xbox Brand has been trying to do that for the past SEVEN YEARS. But the effort does pay off.

Pimax to the general consumer is seen as ‘hard to use, unreliable, etc etc.’ There is no silver bullet that will fix this.

I don’t think people are on the Pimax forums actively hoping Pimax fails.

@what595654 I suspect that any product in the same category price more than 1/2 of it’s competitor will definitely outsell it’s competitor. It’s the law of supply and demand.

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They have no competition in category - consumer wide FOV hmd. In clarity category there is only HP .

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I have to disagree. As an Original p4k user and the stats of even 30k p1 headsets sold was impressive. @VRKommando had given pimax a fair bit of coverage back then. Weighing the pros and cons of the headset in 2016 and 2017.

By no competition in the consumer space with the p2 series is a simple answer.

No consumer target manufacturers are making Hi
FoV headsets. 0 atm. The other consumer space vr
Hmds are Gen1 FoV or equivalent to between Potato -
Small FoV on a pimax p2 hmd.

Yes pimax has had some terrible QA issues like the black housings and sparkle cables(2 of the top qa issues). And support experiences varying from terrible to great.

The KS has been both fantastic for a small company and terrible for them as well. Target in the :us: though they were ready for a Walmart level chain with expanding into :canada:. They failed miserably and their Canadian venture collapsed.

While pimax does have an uphill battle to get where they need to be. They are very slowly getting there. Let’s not forget they won CES 2018 in the :us: award.

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I think you are missing what @Navi_8K is saying. Although i get what you are saying.

Pimax in terms of features and capability & price , Pimax is streets ahead of their competitors: .

Vive Pro Eye - $1935.28 USD ( sale $1630.49 USD) (full bundle witih eye tracking)

Pimax 8/kX - $2076.00USD(sale $1999USD) (full bundle with index and base stations + eye tracking)

X-Tal - $5,800 USD (no eye tracking avail yet)

Varjo - $5,995.00

so with eye tracking the only real competition is the Vive, but they seem to have a problem , one could say that HTC was never really targeting consumers.

That didn’t stop the casual masses from buying them like fools) I remember when the Pro first came out you had channels like Cas & Chary and all of the mainstream VR channels getting them for review on their channels… (remember @SweViver had his cry session about not getting one strangely i can no longer find that video on his channel, I would remove it too, HTC was never worth crying over)

If you take eye tracking out of the equation then the only real competition would be the X-Tal and its not even close in price. And even in specs that resolution seems more comparible to a 5k+

of course its not all about FOV to @Navi_8K 's point so in terms of price alone their competition is almost everyone is their competition.

Valve Index, HTC, WMR all of them have a product that lines up price wise with one of the Pimax offerings.

But Pimax still wins because even their lowest headset still beats them because of the larger fov and modularity. ( it’s hard to take fov completely out of the equation :slight_smile:

Honestly when I think about the price of the PImax its priced very competitively with the Vive Pro Eye

Funny thing about the Vive Pro Eye, I did a search and NOBODY is talking about it. Seriously nobody not even the guys who all got them for free before to review have them. On htc’s website it only comes up on the chinese and EU websites. Not in North America at all. Maybe it was a soft launch but, the fact that it is available for purchase and not even @mixedrealityTV has one is pretty telling.

Even if vive pro eye were available it doesnt bode well for eye tracking becoming standardized tech anytime soon, as i dont even know if they have a general driver for foveated rendering etc like PImax does.

Does OpenXR even cover eye tracking yet?

Anyway can Pimax turn it around . YES. Remember when sony almost lost the console generation with the ps3? They turned it around because eventually the corrected all their problems and people kind of couldn’t hold the bad times against them.

Once pimax releases their product in all of its shiny glory , fix their issues , I bet even if they donated an 8KX to Mike from VR Oasis. Even he would have to publicly apologize to Pimax. (sorry a pig just flew outside my window)

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Xbox’s main criticism is no VR solution. Which is odd considering they did release the most Powerful Console. And they will likely continue to have issues as a result until they address things like this.