Pimax day backlash!

I definitly won’t buy the eye tracking for 200$ and the simple reason is I don’t have that money to spend, that’s why I (and maybe many other) waited what stretch goals unlocked and backed “the whole package”.

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Other than that, the usability of the eye tracking for dyn. FFR has still to be proven, I highly doubt that this is easy implemented … Maybe even not in 2020…

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Thats exactly my point. I’m sure alot of backers are in the same situation. That is the reason they got as many backers as they did. We all gambled that kickstarter was a great deal. If money was no object then we would have all waited for a finished refined product and paid retail price.

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If Pimax would throw another Kickstarter for the 16k xyz I would bet they would not get the backer support they have now. Especially if they change stretch goals after the fact.

They have already lost alot of support with their delays and lack of communication. If their communication was great the delays and changes would have been nothing.

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I love my Pimax 5k+ and I won’t go back to my Vive…but I would lie if I say I am ok with how the eyetracking thing turned out. Of course making it better costs more, then don’t make stretchgoals if you not sure you can keep the promise. Now it feels like “Let’s bait some more backers and make some stretchgoals, who cares if we don’t keep word.” And posting the graphic, making updates “we reached stretch goal XYZ! Now eyetracking is free for all backers”…is a promise for me and they should stand up for it.

Heck…even IF it would cost more afterwards…but a 200 Bucks slap in the face hurts. “Sorry but the new technoligy cost much more as anticipated and for backers who still wants it, we have to charge 50-70$ more”. That I would have paid. Even with a salty taste but ok…that’s I price I can work with.

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This might be part of the problem. Some people are seeing Kickstarter as an option to get a product before everybody else at a bargain price.
From what I understand the idea is more along the lines of helping to create the possibility to make something real that otherwise wouldn’t have existed.

“Best effort to deliver the best possible result within the known (and sometimes unknown) financial, technical and personal constraints” is the highest standard I would apply to a Kickstarter. If I wanted or even needed more certainty I wouldn’t pledge.

I had bad luck with some Kickstarters where I am not convinced that the (non-)result was the best they could have done with the money if they really tried. But for this Kickstarter I don’t have that feeling.

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Agreed, I don’t think Pimax mismanaged funds, mainly over promising, bad planning and bad communication.

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Why do not you answer my question?
so you do not handle backers
i ask you now for the fourth time … can we use our coupons for the indexcontroller?

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Yes, they should have make the eyetracking like the wireless headset. Instead of promising it for free, make a 50-100$ coupon. But how it stands now…I am not satisfied and many others also.

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I totally get why people are mad. Personally I want to see what the Eye Tracking can do. If it’s a 200 POS I dont even want it. If it does everything they promised I need it now.

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No matter what. Thats how it is now and that means I won’t have eyetracking in my hmd. Crap happens. At least I get free handtracking for the oculus quest.

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That is how i feel too. I’m sure most of the people that are acting like its not a big deal and everyone shoul just except it would have no problem excepting it at no cost. Thats why I posted on another thread that they should make the option to “donate” what ever amount they want to on the order form. I mean they are going to ask us all if we want the eye frames and cooling fans in hopes that not everyone will except them. Do the same with eyetracking im sure not everyone will except it. Then let those that are rooting to pay for them items can donate their hard earned cash for them.

They want the coupon used for the 8KX thats their point. Then they want everyone to pay $200-$300 for eyetracking because that is going to be the only way it will run with current technology.

Its marketing, thats all!

Kickstarter is a way for companies and Startups to get an interest free credit from backers.
The backers in turn are promised a product, stretchgoals,…

Risk for backer and campany(Startup) is the company goes bankrupt and can’t deliver. What is not included in the risk list and is against the Kickstarter TOS is that the Company (Startup) takes the backers money and just deceided well now that we got your money all the promises that we made during Kickstarter are null. This is a clear breach of contract.

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If they held true to the kickstarter people would be more likely to spend more money on other products. They are losing more by not holding true to their promises it will cost them for the life of their existence"."

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Afaik the “best effort” includes the money pledged for this Kickstarter, fullfilment until bankrupty of the company or personal bankrupty of the owners or employers is a little bit much to ask (even though I know Kickstarters where people went so far, putting all their personal money and more into trying to rescue their dream project).

I don’t want to white knight for Pimax (why should I)? Imho it just helps to try to see a situation from the perspective of the other party to stay fair and on the constructive critism side.

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No it is not as long as they are not going bankrupt they are bound to the contract. Why should it be acceptable that i lose my investment but they don’t?

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There is valid points on both sides. But they should have been more forthcoming with the information. Maybe if they had done so and got backer feedback they may have ditched the idea of development. Instead they announced it on pimax day after the product was produced.

Perhaps it helps to see a Kickstarter as a fixed price project. We pay sum X, the company tries to deliver Y for it. If they fail miserably it is fair to say that this will probably be the last project done with this company. And if there is reason to believe they didn’t even try you might have room for legal action against them.
But being obligated to spend the entire money of your company or employees until you deliver the fixed price project or go bankrupt (whatever comes first) is unheard of. Cannot imagine anybody would accept these conditions…

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That might be a tiny bit exaggerated… :roll_eyes: