Boy pimax day has created the biggest backlash ever on Kevin and Sweviver. The forum is full of questions and misconceptions. We really need them to hash out the details with china and produce a really refined process for the 3rd week of October. This is turning into a bigger mess then the whole 8k to 5k adventure. Boy they really know how to keep it interesting! 
Praise to them for a job well done so far. Best of luck weathering the storm this has created.
Usually in these cases. Its the higher up decision.
Also just because @PimaxUSA and @SweViver were the messengers doesnt mean they were the ones who fked up. They both joined Pimax well after the bad decisions were made.
That’s why they need more than 2 people…Pimax needs a dedicated team of pr personnel…
Its unfair to Kevin and Martin to be left with the cleanup and its unfair to us as were left with lots of questions and little answers.
Pimax always sabatoging themselves. Looks like they will be like this forever.
Like “Groundhog Day”, it repeats endlessly.
Honestly there is a large portion of the backer-base who, if they received everything they wanted today for free, I suspect would still fill the forum with complaints tomorrow.
Kickstarter campaigns - especially those that don’t go to plan or schedule - always seem to collect a group of people who are unhealthily obsessed with the scenario. I don’t think there’s a way for the company to assuage those people at this point.
Isn’t that a fairly large percentage of Kickstarters? If everything was settled, why would a company even need to have a Kickstarter?
But I agree, the Internet is full of people with rage and complaints. Some of it is certainly justified, but sometimes I think people just want to rant.
I know I’m going to get a lot of flak for saying this but Pimax is actually one of the better Kickstarters. That’s how low the standards are for Kickstarters.
Knew going in that standing before the community and relaying specific details that included updates and program changes etc. would elicit a mixed bag of reactions. But really the overwhelming vast majority of the backlash are rapid posts from the same 8 people who were acted the same way even prior to the day.
Best Martin and I can do is advocate for program concepts we think are good for everyone and try our best to get them through. At the end of the day it’s better for detailed plans to exist even if it drives a few people into forum post overdrive. Can’t really let the outrage mob dictate whether or not you release facts and plans to the public.
Hopefully you guys can share more good news about the 8KX and 8K+.
I’m DYING HERE.
As long as we are not, by the thinnest drawing of association, lumping real critique with good merit, in together with the real-enough outrage mob…
@PimaxUSA Can I use my coupons for the indexcontroller?
But in reality Kickstarter backers are no further along than we were before Pimax Day.
The MAS looked half finished. The sponge looked hand cut and the built in headphones are nowhere near your ears. Half the MAS isn’t even included and you need to buy it separately. The release date is still off in the future.
The Sword controllers are a write off for most people who are now given the option of Knuckles.
The 8KX looks interesting but Pimax refuse to say if they use the same lenses as the original 8k. The price, the high PC specs and the old lenses means I wouldn’t consider it.
The fact that we now don’t get eye tracking as promised in the Kickstarter is a betrayal and I no longer trust Pimax with my money. Confidence in Pimax had already dropped but now since Pimax Day went of a cliff.
The fact so many posts here now get modified or deleted shows Pimax are at maximum damage control.
People want to see results and not a company who kicks the can down the road time and time again.
At the end of the day it’s better for detailed plans to exist
Yes it would be better if detailed plans existed - but thats the problem, we are left with almost as many questions after the presentation as before and things we were previously told are now being gone back on.
Not correct - we have clear answers about LHs, controllers, new headsets, and stretch goals.
Not correct again - foam is clearly an engineering sample, so what? Do you really think they’ll be hand cutting it for every KS backer? These are not headphones, but external speakers. Me personally not considering the Vision part as I’m comfortable with the face mask as it it. At least I have a choice of Vision or original face mask.
Yes, that’s right, but I didn’t backed up the controllers during the KS because of it was obvious from the time it took Valve to develop their knuckles.
It’s not a betrayal - at the time of Pimax KS SMI Eye Tracking were promising 250Hz eye tracking for $10 everybody were expecting to be released soon. Pimax obviously created their stretch goal baased on this expectations, that never came to life. Bad judgement - yes, betrayal - no.
As any other company. This forum is not Reddit. And people can go there to vent their anger.
In my honest opinion, They’re being very reasonable about all this. They’re developing so many new things on both hardware and software side. All but 1 part of what was promised to be free for backers is. One piece isn’t. I probably would be a little angry too if I were a backer (but I waited till preorder) but ultimately I understand the situation. Would be nice if others would, too. As a backer, you already got this great hardware at an amazing price honestly.
One thing that I still want to know @PimaxUSA @SweViver : What is the status of the EU support hub?
That’s rich. People are angry because Pimax is going after backers money and you as Pimax COO complain that backers are not happy with that decision and raise their voice on the Forum? You call us the outrage mob really?
You don’t see anything wrong with for example the Valve Controller switch which would be 279$ directly from the Valve store but Pimax is asking for nearly 400$ for the Valve controllers.
Yeah sorry that some guys of us weren’t asleep during math.
So Pimax waited till Pimax Day to turn up with hand cut sponge foam and a MAS that looked half finished because in reality they have the real MAS samples in the office at HQ?
Come on if Pimax had such samples they would of shown them not a rough botch up.
But hey keep making accuses for them I’m sure the real deal is just weeks away and we’ll all get quality engineered DAS’s.
Forgive me if it was already answered, but since what was described in this post won’t make it to backers freely (Comfort kit isn’t free), what should we expect about the additional face cushion that was also in the stretch goals?
@asonkin65… stop drinking the KoolAid.
Nobody forced Pimax to offer free eye tracking to Kickstarter backers - they CHOSE to and boy did it work in raking in those sweet, sweet $s. Many people, including myself, were motivated to back precisely because of that add-on promise.
Pimax are a commercial entity and already had products in the wild before the kickstarter (e.g. the Pimax 4k). If a commercial entity makes a miscalculation and ends up not making money on a transaction, or even booking a small loss, then I’m sorry but thems the breaks. If they found out the BoM for the headset was waaay less than they were expecting and they were going to make a lot more profit on them than they imagined, you would expect them to give US a refund now would you?
They were not naive business virgins and they are not short of money (in addition to the Kickstarter campaign they have raised of $19m US in funding - Pimax VR - Crunchbase Company Profile & Funding). They CAN afford to give the backers who trusted them a free (full) eye tracking module - they just don’t want to and they think that we will just lie down and take it (or even better - be so indoctrinated we even try and DEFEND them screwing us over).
The same tech is available for Vive and Vive Pro (for BOTH eyes) for $150. Pimax’s “discounted” price is a slap in the face.