I had my 8kx since januari with two lighthouse v2 base stations and it has been working fine.
Now I have installed a new computer and have a strange problem, using the same GPU, same version of Nvidia driver and PiTool as before. I have removed all software, clean the registry and all leftover files and re-installed. Exact same result, also tried version 277, 279 and 280. Re-flashed the 298 and 299 firmware, same result.
When PiTool is startarts is has no active base stations but no error of missing tracking (tracking do not work)
If I start one controller, the base stations light up (even if the headset don’t see them), if in reach tracking works
If I try to reset the trackning as adviced, it can’t open the device
Unplug the headset end connector and plug it back in. Keep all other plugs connected such as the two USBs and DP cable and keep PiTool running. This will refresh your headset and should open the LHR chip. This is a common issue with Pimax headsets.
I had the same problem a while back. I got ahold of pimax support and they changed a file setting when doing remote desktop of which made it work. I would recommend contacting support.
I removed the cable in the headset with everything connected, pitool running as suggested.
After that tracking turned back to normal, and the reset cmd could access the device again.