Guys, not sure this is the correct issue: so I received my 5K+ and I am experiencing a weird discomfort when looking thorugh it. It appears as if the left and the right picture don’t get a clean overlap, i.e. if I close one eye and focus on an item in the picture, and then close the eye and open the other, the item I focussed on would be offset a bit to appear in a slightly different spot. When I started Skryim, the further away the items are, the more I feel cross-eyed. What the heck is that ?
ANd just to mention it, I remember feeling some kind of convergence issue with the V2 15 months ago, but with the 5K+ and 8K in Gouda I didn’t seem to have the same issue. (PiTool .95)
Sure, perhaps that is not the issue as such but I just feel cross-eyed when looking at the scenery - didn‘t see that with my other headsets, nor with the Pimaxes at Gouda… any settings I got wrong ?? (not IPD, used the same as in Gouda and tried various different ones)
Wish I knew. Does the software display current IPD, when you move the lenses (I guess the SteamVR popup would…?), and does that distance, measured by the pot in the HMD (I assume it’s got one), seem to properly match the actual c-c distance, if measured IRL, by hand? :7
My IPD should be 67mm. I tried various values though. I also positioned my headset with various positions (X,Y,Z) and tilting it vertically in both directions largely to no avail - I can easily get it to look worse but not much improvement. What did help a bit holding the headset a bit off my face, so a thicker padding might be part of the solution. And wearing my glasses, I wonder which focal distance the Pimax has compared to the Rift. However, still it will feel a bit weird, not the natural gaze out into vast space as it is supposed to be. Sort of as if you don’t manage to focus properly - but the details seem sharp enough and I can see the pixels.
Weird, will have to work on this more tomorrow And by the way, the headstrap is crap for some reason too, with the ones at the demos I seemed to have less issues in terms of comfort and keeping the headset in place, but okay.
And did I mention that my controllers will pair in PiTool, but don’t show up in SteamVR ? The firmwar eon them must be approx. 2 years old by now, but as I cannot get SteamVR to recognize them (lights are green after pairing), I can’t update the firmware…
At least 1 other person has complained of this on the forum, so you’re not alone with this problem.
Is the distance from the center of your nose to your pupil the same for both left and right eyes? If not, try shifting the headset a bit, to the left or right. If that helps, you may need to remove padding from one side of the nose rest and add padding to the other side and shift the straps accordingly.
If this fixes the problem for you, this info should be added to the wiki.
Interesting. My ipd appears to be 67.1(I don’t wear glasses though). Straps I found are decent but prefer my face shield "poor man’s deluxe headstrap. I would reccommend maybe looking into making one as it improves comfort & should cost under $30.
Materials List
Facesheild/welding helmet mount
Velcro straps
zip ties
See pics in other topic(s).
Just bought Weather sealing peal n stick foam with peal & stick velcro. Hook side I think should attach & detach from OEM.foam (haven’t tested yet) to increase face foam thickness.
Actually I ought to get the Vive DAS on Friday, so that issue would be soon resolved. I need to get to the ground of the weird unnatural look. Will connect my Rift again to try to compare things a bit to be able to at least describe it better, and of course will unleash the VR headset kamasutra on my 5K+ to really give all conceivable positions a try…
Well, so far nothing really new to report. Also shifting the headset left and right as suggested by Neal didn’t help. Tried Skyrim on the Rift and that felt comfortable.
It’s just as if I whenever I look at something different have to refocus once again (so the first attempt isn’t successful), and then just don’t quite manage to. I still see details and all, so it’S not completely lacking sharpness, but due to this sensation of not getting the convergence quite done it feels as if it were not sharp, and just a bit uncomfortable. The starting screen of Skyrim, where you stand in a cave and load your game also looks quite messed up, and doesn’t seem odd in the Rift.
I’ll try to tinker with it when I get the time (this weekend is unfortunately rather packed with this strange other stuff - social activities… didn’t expect to receive the Pimax yesterday - btw, just got the tracking information email from Pimax…nice on time).
If nothing helps I guess I’ll open a SUPEN with Pimax, and try to find another backer in the proximity of where I live to compare it with his, and see if it is different when operated on a different system (unlikely) or if I don’t have the same issue with his headset. If I don’t find anybody, I can wait for the 8K loaner to see if that’s the same story or not.
In the meantime I guess I’ll try to get my old Vive started to see if connecting the complete set will allow me to update the firmware on my Vive Controllers.
EDIT: connecting my old Vive I finally was able to update the firmware on both LH boxes and controllers. Still couldn’t get them recognized with PiTool. But this issue is rather second priority to the cross-eyed vision thing.
@Heliosurge: you mentioned somebody else had reported the same kind of issue - do you happen to remember who it was ?
On the strap - I should get a Vive DAS by the end of the week, that would take care if this part…
Did you find any answers to the cross-eyed problem? This is my #1 biggest problem with this HMD. My Vive Pro is totally comfortable and natural on my eyes; when I’m wearing that, “I’m there!”
But with 5K+ I go cross-eyed when putting it on, and then my eyes adjust, but I never feel like “I’m there”. After taking it off I’m cross-eyed while looking around my room for perhaps 30 seconds or so until my eyes re-adjust. I’m adapting to the distortion and peculiarities of the lenses, but this issue causes me pain to use this HMD and is my biggest letdown.
Oh, and let me add that I’ve since attached my deluxe audio strap (really helpful), and done some very slow and careful tweaking, trying Parallel Projection etc, and IPD adjusting and this issue still remains…
So far - no, not really. I got the Vive DAS like you, and it makes it easier to position the 5K+. I can use the 5K+ like that but it just feels a bit off, which shouldn‘t be the long term solution. I sm still looking for an opportunity to compare my 5K+ with another 5K+\8K, and at some stage I should get a loaner 8K which should tell me if I am the issue or my 5K+ is.
Mine (self-measured so far, will check with an Optometrist in near future) is 67. However, with the 5K+ I tried the whole range by just ticking it a bit, trying it, then ticking again and so on. In never felt entirely comfortable, and I actually currently use 60, so the minimum, because that seems to work best for me. One of the effects I noticed was that the greater the IPD setting is, the faster I will look (towards the nose) through the blurry part of a lens on one eye. So if I look a little bit off center to the right, my left eye would look through the left lens and it would already be a bit blurry. And I am not talking about stretching my eyes to look into a corner, just going off center for say 20-30°. That feels annoying and the smallest IPD helps me to at least circumvent this particular issue.
Something is not working well in my case, i just need to figure out what it is. I want to wait for the comparison with another device before I open a SUPEN, but if that takes too long I might contact Pimax support earlier.
That’s interesting because I’ve ticked through all the settings and started using 64 for a while and tolerated it. But, now I’ve gone down to around 61.5 for the same reasons; to prevent those blurry spots when looking left or right. Even so it never seems to be a perfect “wow, I’m there” view.
I’m now thinking it’s not possible to get perfect immersion and clarity across the vision range with these lenses and canted displays. Perhaps a future HMD will be able to solve it, but we’ll have to accept this as the first leap forward into wider FOV. And, the Pimax really earns some credit for moving the tech forward.
I am still hoping for improvement, because I don’t recall having had this issue at the Gouda demo. Though I was a bit tired that day, so who knows, perhaps that and my focus on the SDE & co. obscured my attention to the convergence (though I find it hard to believe, because it feels so weird & off).
If you have the chance, try to find another owner of a 5K+/8K and compare your and his headset. Have you tried to let somebody else use your 5K+ and confirm your issues with it ? That‘s another thing I need to do, but that person ideally should be interested in VR and be willing to play along, which rules out my wife Need to ask a friend to give it a try.
I am also getting this cross eyed feeling. My IPD is 69 and I have also tried to lower/higher the IPD as wells push and pull the hmd from my face with no improvements. I would consider my eyes deep set as well.
So I just grabbed both ends of the 5k+ and gently gave it a twist and that seems to realign the lenses for me. Unfortunately, it doesn’t stay there. But, this might be a clue indicating a housing imperfection leading to imperfectly aligned lenses or screens. Can you give this a try and let me know if it works for you?
Try gently twisting your HMD and see if that clears it up your vision as long as you hold it in a flexed position. This seems to help me and it might indicate a housing misalignment leading to lens or screen misalignment? I’m still trying to figure this out because if this issue could be solved it would definitely become my main HMD (vs Vive Pro).
Need to ask a friend to give it a try.