Aliexpress said they had them in stock and ready to go - which I thought was bit strange seeing how few people seem to have them given the lack of posts (anywhere on the web).
Anyways, I ordered one 4 days ago but according to the tracking nothing seems to be going anywhere. Clearly this could be due to the world problems at the moment but also it could be that they don’t actually exist and will blame the lack of arrival on said world problems.
Edit: OK, I know one or two people have got them because there have been a couple of posts but anyone else?
From what I read here on the forum you should absolutely not buy them from Aliexpress, because the Aliexpress version does NOT come with the comfort kit, which makes a HUGE difference. Also, in terms of customer service you are basically on your own, if I recall the forum posts here correctly.
I think those 2 were early releases, prior to decision to include comfort kit as standard. Both have had things resolved through pimax I believe with @PimaxQuorra help.
But agreed likely best to buy direct or through Amazon.
The problem with amazon is the best price is £1473 for an Artisan headset only and the problem with Pimax is that they are out of stock. Apparently, Aliexpress have 24 in stock and at the normal price - and they now say explicitly With comfort kit. But do they actually exist, that’s the question!
I ordered on 2/05/2020 directly from Pimax. US shipping.
2 weeks ago i was told they were sure it would be shipped within the next 2 weeks. So i’m expecting it soon now. I’ll let you know when i get a shipping confirmation.
i ordered mine over two months ago, everytime when i ask support when i can expect to get my tracking number, i get a reply that its delayed for two weeks… its been like this 3 times now… this is so frustrating… i feel like i may not handle this anymore and just cancel the order sometime soon…
I ordered an artisan bundle back on the 18th of January, it stayed as a paid quotation until on the 23rd of March when I asked about the progress made and was told everything is back in production from one of their support team members, later on that day the quotation was turned into a sales order, but I have yet to get a tracking number, when that happens that’ll be the confirmation that it’s at least on the way, I would think they are behind on orders because of COVID-19 so best to be patient as they work to get this stuff out, take it as taking time for a quality headset and not having it rushed where the product wouldn’t meet the standards
