Your Pimax Client Feedback Matters

Pimax Client has been improved a lot since it was first released. It can detect my Pimax 5K super faster and more reliably, and all the settings are good.
My little suggestion is that, in the game store, please list the additional software/hardware supports.

  • Can the game/app use Pimax XR runtime directly, or it requires SteamVR ?
  • Does it need room-scale space or OK for sit-down.
  • What kind of additional hardware, like Yaw2, Haptic vests, VR globes… etc does the game/app support?
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I find many users relying on Pitool “auto update” feature and they are currently stuck at 277. They have no idea there was a Pitool 281, 283 or 284. They also have no idea what Pimax Client is.

Would be great to make Pitool auto update detect Pimax Client as a possible update and offer it to them.

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Here is a good one no one mentioned and i find really necessary.

For the firmware update button.
have a section for firmware released and have people chose what to upgrade or downgrade too.

that way, if something goes wrong, we can just have FW options to choose.
(or once the headset is detected by its type “8Xk, 5K Plus/Super” it will auto download all firmware’s for it in a separate folder for that headset if something bad happens, like failed Flashing. and labeled by its name and FW number)

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Hi, zuiquan1. Have you tried Pimax Play Client yet? You can find it there. :slight_smile:

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Hi, philpw99. Thanks for sharing your feedback. Our team will consider these details for future versions.

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I have not tried Client yet because it still containts quad layer bug, but I would allow myself to add my 2 cents. Whatever Pimax does, please allow user to stay in control. Do not force experiences, homes, stores on user. If user does not want to update, so be it. If user wants no environment in HMD, so be it. If user does not want autostart the client - so be it. Allow options for all the new features allowing user to opt-out. I won’t be popular saying this, but aside from the unmatched FOV my second favorite thing about Pimax was how tiny, unintrusive Pitool is - this is awesome contrast compared to intrusive Oculus software. I really would like it to stay that way as much as possible.

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This does not address anything I said. Did a bot make these replies?

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When may we expect Pimax Client v1.11 with a solution to the lag problem?

Can we get as default Audio option for client 1.11+.

i am finding Pimax Client 1.9+(did not do this in 1.7) changing my default audio to the pimax 8KX speakers.

and i dont want that, i want it to use my default Speakers i have set, so my audio goes through that.
Yet i have to keep changing it none stop. :confused:

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So, it’s been a month now and I’m still waiting for clarification from @PimaxQuorra regarding this post here:

Perhaps if I missed it, someone could point to the answers?

I suppose more attention to questions requesting clarification/information of the product would be an example of some type of feedback.

Apologies if all this has been answered. I just haven’t seen anything yet.

So far no feedback nor acknowledgement. I reckon the focus on fully on the Crystal and the software (that drives these devices) is put on the back burner…? :thinking:

Figured I would post here as well regarding client version 1.12. First a huge THANK YOU! to the devs responsible for fixing the head tracking lag issue experienced by users on the 4000 and 7000 series gpu. Tested some today and very happy to report it’s completely solved for me and I’m sure there will be some others that are very happy as well.

Maybe but in the other hand the heratic 1/3 smart smoothing seems to be back (without telling us) which makes smart smoothing unusable (at least on my 5k+).
Random framerate jumps from 1/2 to 1/3.
Tested on AC, ACC and ams2 at 120 hz and 90hz.
It was unplayable, I had to roll back to 1.11 which works fine.

Hi,
I finally upgraded to Pimax Client, and I am pleasantly surprised how unintrusive and configurable it is, thank you - great stuff, nothing like Oculus nightmare. I would allow myself two suggestions:

  • Would it be possible to autoamtically close PiPlatformService_64.exe when I close Pimax Client?

  • Would it be possible to add ability to close Pimax Client cleanly from the command line? Two examples from racing simulator tools:

CrewChiefV4.exe -C_EXIT
SimHubWPF.exe -exit

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Renable compulsive smoothing.

Allow users (perhaps in an advanced menu) to disable 1:3 smoothing and/or 1:2 smoothing, so that it doesnt try to switch between them (at all while playing)

Add hotkeys to advanced options that can be changed instantaneously, including the options above.

Hello,
just got my Crystal yesterday and Installed Pimax Client 1.12.
Good improvment from PiTools ( I have 8K+ 8KX also ).
I would like to see the slider for the Custom Render Quality , to be more precise go 0.1 intead 0.25 .
So it’s easier to choose the best quality while getting 90fps in our favorite game.
ATM I keep it at 1 , and have to override the resolution in OpenXR Toolkit.
Cheers.

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I second that please! And if possible display the expected resolution after scaling. Having to use OpenXR Toolkit for this is a little overkill. And I don’t want to add yet-another-option in PimaxXR because it may become confusing for users.

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How about allowing resizing of the GUI and having things like Smart smoothing and Compulsive smoothing as toggle buttons on the main GUI. I mentioned above that hotkeys would be nice. People dont want to DIG for things they want to change quickly while playing a game. Smart smoothing and compulsive smoothing should be much more accessible.

I have been stuck with the same PiTool for probably over a year and today I updated to PimaxPlayV1.13.02.1.03.

After only one reboot of the 8KX, most of the settings were restored and can be used normally. No problems. Comfortable.

I never use the upscale mode, but when I tested it, I experienced a blackout of the right eye in MSFS. I have tried several items and the upscale mode is 99% suspect.

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