I bought a Pimax 5K Plus on eBay from a backer. Unfortunately he did not tell me that there is a problem with white flickering pixels. It’s not always the same it’s on the entire display. Black background is the most noticeable. I have tried other USB ports and display ports without improvement. I read on the Internet that probably only a replacement of the cable helps. On the Discord VoodooDE they advise me to ask for help here. My english is not very good, i hope you understand my problem and you can help me. Thank you.
PS: it is a P2and i have a rtx 2080 software is updated
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Your English is fine - better than my German
Unfortunately it does initially sound like your cable, but several people on this forum have have trouble shooted similar problems, so probably in a better place to give advice
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I made a video and photos … hope you can see something
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You should create a ticket on this site (separate account from shop and forum):
After doing that and uploading the video/photos @Doman.Chen will probably be passing the issue on to after-sales team (he did that for me and I’m awaiting a new cable).
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Doh… I forgot this topic has its owned sticked thread from Pimax, probably worth a read through.
https://community.openmr.ai/t/about-replacement-cable-for-snowing-pixel-issue/15750
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