Hi there, new to Pimax (since some weeks) and to this Forum. This is basically my first message here!
I bought a Pimax Artisan with blue housing and Comfort Kit some weeks ago and immediately noticed an issue with the Headset Tracking. I had oculus DK1, CV1, Quest, Samsung Odysey+, Index and Vive Pro. The Vive Pro with wireless kit is my daily driver.
I have the HTC Lighthouse 2.0 base Stations. They used to have white LED when ready. Since I can communicate with them via Bluetooth (HTC-Vive Base connecter) I had two firmware updates on them. Now they have green light when being ready, blue light for sleep). Will check the firmware later at home.
I am using VR since 2013 and my stomach is quite fine with artificial movement.
However, the Artisan has âMicro Jittersâ in all directions for 2 to 8 pixels. It makes me motion sick by just staring straight ahead. The problem gets worse or less dependent on the position in the room and direction I look at. This is not present in Pimax Home!
Moreover, when I turn around in my room there are two or more specific positions where the image wobbles. It feels like the turning accelerates and slows down at that point although movement is linear. It also feels like the head movement is an oval instead of a circle. Another cause of motion sickness with this headset.
In general the movement felt like there is latency. It is very subtle and I cannot pinpoint everything down. When I used the Vive Pro again it felt like âreal VRâ smooth, fast and immersive!
If things would have been differently, I would have been happy with the Artisan and waited for the wireless kit (you can dream, right?).
So I ordered an 8k+ at a dealer in Germany. At that point I thought the Artisan is faulty. The 8k+ showed the exact same issues, except that the jitters were smaller. Thatâs why I used pixels as measure above (smaller Pixels, smaller jitter?!).
Ok , did not give up here and bought a used Pimax 5K XR. The SDE and dullness was shocking compared to Vive Pro and Artisan/8k+. However, tracking is perfect! Almost on pair with Vive Pro!
I excluded that tracking issues are related to shiny surfaces, windows etc. (removed or covered everything, repositioned the Base Stations) or due to PC overload (using 0,5 and 0,75 super sampling in Pitool and quite low super sampling/under sampling in SteamVR).
I also installed a âcleanâ version of Win10 and Steam. No difference!
The issues have been present in PiTool 258, 260, 261, 262, 263, 264. However, in PiTool 253 and 255 I found it to be significantly less. Thatâs why I hope it is Software related.
I had contacted Pimax support. My feeling is they are trained to fix or help with obvious things/known issues. They are not used to explore new problems.
I will write more in this forum (reviews, support experiences) in the future. For now I hope this gets the attention of Pimax R&D staff. I got an 8KX offered by someone, so I am not clear if I should take that risk. Maybe it is the blue housing (coating) or some other recent change, as it cannot be explained with the LH 2.0/firmware alone. The Pimax 5k XR works fine with my LH2.0 base stations!