Whats up with the preorders?

you have 180 days (6 months) to start a dispute

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Im from Germany (P131X) :slight_smile:

Canada (P10XX) here!

It’s pitch black in Canada as I have been reading on reddit.

UK here 122x…still no news :frowning:

Denmark (P105X)… :denmark:

Poland… :poland: :slight_smile:

Switzerland :switzerland:P121XXX
Adress updated on february 18th and no further informations since then. :cry:
@anon74848233 @PimaxVR

UK here P123XXX.

Pimax should look to under promise and over deliver, rather than the other way around.

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P1221XX from Czech Republic
I’ve got email about update shipping address 2 weaks ago. There was no mistake in my address. I just replace phone from +420xxx to 00420xxx. There is no communication from Pimax :frowning: .

It was the same with me, brother. P122X number from Poland, I changed from 0048 … to +48 :slight_smile:

1234xx ordered 1/27, nothing since the order confirmation e-mail. Been waiting anxiously for that UPS notification. What’s going on? Weren’t pretty much all pre-orders before ~2/15 supposed to ship by 2/21? (I’m not complaining, only inquiring).

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The last pledge shipped included only like 160 devices. This was today posted on the ready to send threat. And this was the first batch since a long time… I guess we just have to wait. I was following the posts here long enough to know that it could take a long time to delivery. Preorder 122xxx here

I’m in USA ordered October 27th P#1184 no shipping info absolutely 0. Many people already received theirs even ordering way after me. :persevere::disappointed_relieved::tired_face::unamused::frowning::cry::triumph::confounded::disappointed:

Have you been waiting 16 months like many backers still are? Perhaps you should put things into perspective.

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Please don’t forget we paid 5K+ 700$ and 900$ for 8K (+ shipping for some of us) WITHOUT ANY REWARD (like eye tracking, 100$ coupon for wireless etc…) no date shipping any news no spread sheet…
Perhaps you should put things into perspective. :smile:

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yes I’m aware. Backer shipping dates have been numerous and always inacurate for the last 1.4 years. Spreadsheet is vague and generic at best. But I understand both sides.

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I stand by what scorpion90 just posted, not only did we pay double or more we also waited for the consumer release unlike you and many other backers taking a leap of faith in a company that promised to create a headset that might see the light of day. You and the other backers had no guarantee you would receive a pimax at all.

@anon74848233 @PimaxUSA @PimaxVR @deletedpimaxrep1

Ship by 21st? Please provide answers. Solution.

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I’m not excusing it but the logistics team considers ā€œshippedā€ to be when the packaged products change hands to the freight forwarder. The devices are indeed shipping but not endpoint shipping that you and I would typically expect. Therefore most people wouldn’t get a tracking number on the 22nd etc. but the package is being transported. In most cases tracking numbers would follow after it arrives at the regional transport company.

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So are they just handed over to a warehouse in china and than they get shipped from there? or how does this system work? and how long does it ā€œnormallyā€ take for a batch to arrive at its final destination?

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