I ordered a 5k headset about a week ago, and instantly tried to cancel it, but then backed out of canceling it a day later but have not heard anything back. I would still like the order, and was hoping to get some confirmation on it. I’m sorry for the confusion, my fault. Just a quick confirmation that the order is being made would be great!
Order number: P124443
Added 2 pimax team members to your post. Being weekend may need to wait til monday.
Did you file the cancel request through Support Desk? If so post your Support Ticket number (Supen)
SUPEN-3300
I would NOT like to cancel the order anymore and have it ordered as originally planned.
You can cancel the SUPEN or write a comment in it.
Info about how to check the order status here:
https://community.openmr.ai/t/good-news-for-pre-order-customers-now-you-can-check-your-order-status-online/17784
P124361
Your order P124361 is been cancelled, and the refund will back to you in 5-7 days
…
Its already 5 days
Haven’t got any conformation Email/order status
But i can wait another 2 days and its all my rush and fault
I apologize
Plan on a longer wait if i was you just read other threads on refunds people have been waiting much longer than pimax state
Thanks…I never experience like this before 
Yes its a sorry state but i fail to see how pimax are improving to be honest and its such a shame
You know what i was thinking about not canceling my order and then here we are…There service telling me not to do so 
I hear the product is great its just how they handle things thats wrong in my view
The only thing I can do wait this week and then go the other way around and law and suffer the better pain 
I could agree with you…but lets wait and see this week …
And its not about that i do trust PIMAX its all bout our rights …thats all
I am still waiting for mine as one of the last kickstarter backer to get one it sux big time more so when they claimed all kickstarters were sent out already you need to be carefull of what you believe from them for sure but most say its unintentional lol
I realy feel sorry about it…But hay we could be lucky and get t soon or refund soon
Good luck
lets hope so fingers crossed good luck my friend
got tracking but i am in the UK and my 5k is in Belgium and no news yet on my 8k