To me, and many other 8K backers, this moment is very unpleasant with the wrong 8K panels, which keep it in quality at a lower level than it should have been originally, than it was advertised by Pimax itself.
But itâs clear that this is a Kickstarter with all the consequences, etc.
However, if they already have a program to exchange even old P4Ks for a new series, it will be more logical and correct to replace 8K with 8K + (especially if the price of 8K + is only $ 100 higher).
In any case, I will plan replace my 8K with 8K + or 8KX by any means, will it be a Pimax program or will I have to purchase in shop.
I just want to get the ârightâ Pimax, not Pimax âwith fake panels.â Everything is simple
Naturally, my hopes are primarily on Pimax, as a company that is responsible for its products.
Good business is when the client is always right.
Without customer satisfaction, there will be no good business.The laws of the market.
Moreover, in this case with 8K, the company itself did not live up to expectations with the quality of the goods. In large companies, this is quickly corrected, and units of production are withdrawn from customers and replaced with those corresponding to quality.
Of course, it is unlikely that we can apply such definitions for a small company. Nevertheless, I wonder what path Pimax wants to go.
They do not produce donuts, but high-tech entertainment products, where the positive experience of customers comes first in importance for the success of the campaign.
In the end, they themselves promised benefits to their backers in all new products.