The power dont com on

I just have a flashing light, i cant use the power button att all. It dont work… I tried the reset with the tre fingers and 7 seconds. My pc cant see it. I disabled all programs.
What to do next??

@PIMAX-Support

Okay so you have tried holding the 3 buttons for 7s with no change.

Please post
Piplay version
First 3 numbers of serial.
Windows ver
Cpu & ram
Gpu & driver version.

Is this a first time setup? If so did the system start a firmeware update?

If it is a failed firmware update @Sjef has a trick to reset the firmware

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@happyswede It should be the issue of firmware update failure, I have other suggestion: please firstly press all 3 buttons in 8 second, and then loose power button and keep other 2 buttons in 8s, and then loose middle button and keep left one in 8s, you could loose the final one after 8s more.

Please try more times :slight_smile:
Edit: I enclose a small video about the operation above, please check your inbox.

Edit 30/08/17: Sorry for confused expression above.

Please firstly press all physical buttons at the same time (do not connect the headset), and then just plug the USB cable of the headset to a port 2.0 / 3.0, and then loose power button after 8 seconds, meanwhile keep other 2 buttons in 8s, then loose middle button and keep pressing the last button in 8s,
then you should see the light is flickering, it means the headset enters to DFU (Firmware update) mode. If not, please operate above again.

When the light on the helmet is flickering, please download firmware update tool to flash it, link at: http://community.openmr.ai/t/attention-pimax-official-firmware-manual-update-tool/2160

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Piplay: 1,2,91_x64
serial: 100
Windows: 7 sp1 x64
cpu: i7 4790k, 16 gbram
Gpu: asus 1070, driver 384,94

It was like this when it arrived, i plugged in the hdmi, next the usb and it startet flashing right away. Tried the reset with the power button and 8 sec but windows still cant se it. what to do next??
Ive done like the video but dosent help

C:\pimax
and then extract the official flasher tool to that directory.
This did the trick the third time i tried it.
Thank u wery much for the help

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Awesome glad you have it working; enjoy!

My PiMax won’t come on either after a failed update. I can get the light on top to flash white, but that is about it. I have tried both recovery tools and neither can find my headset. The driver is showing as “DFU is FS Mode”.

I am running a dual XEON x5687, 8 cores at 3.6ghz. 72gb ram, GTX980, Windows 10 creators update.