[21.10.2016 17:24:50] mahler491 Problem with blue Screen is solved: I bought another Graphic Card Nvidia 1070. And the connection between Pimax mode and Steam game is working. But now I see all the other Bugs. Most important problem is this absolut non acceptable sharpness with high bluring. I even can’t read the Speed of the car, tire pressure and other importent datas for racing in Pcars. All informations are behind a unsharp and bluring view. Next problem is the middlepoint is changing during the game. Then when I’ ve finished the game and restart later on it s not possible. Piservice is unavailible. And you cannot close this window . It starts every second new. So I have to open the Task Manager to close the backgrond files of Pimax: Piserver, pilauncher and piservice. With a normal new start this fucking problem starts in the same manor. So I have to shut down the Computer completely to start Pimax new. A really annoying shit. Once more: I bought a 4K Headset, but what I got is a real bullshit. Sorry these hard words. Try yourself to drive Project cars. It’s impossible. My 10 years old Notebook has a much sharper Monitor than your so called 4K Headset. I bought extra the new Nvidia Card , which is optimated for VR games. So tell me how to get a 4K view without this horrible bluring, and we will be good friends. Otherwise tell me how I can get a refund of this ridiculous product you offer.
And don’ tell in your Website anymore, Pimax works with AMD 290. This is absolutely wrong.
[21.10.2016 19:18:35] mahler491: Next huge Problem. After restarting the Computer and connecting pimax with Stream VR, the headset is going wrong. That means in the Headset you can’t see anything, it’ s just black. But Pimax says: All O.K. Steam VR :O.K. The light on top of the Headset is green and don’t change to another color like blue or red. On the Monitor the game can be seen , but not in the Headset. And now?
[22.10.2016 15:05:20] mahler491 My god: I told you more than 5 times that I had the last drivers. The IPD 62 is exactly the measure between my eyes. If I try other numbers of the IPD it gets much worster. And what a foolish Idea. How can I send you a photo, when the Headset don’ t show anyting, when it is black. I have now one of the best VR Graphic Card NVIDIA 1070. But your resolution is absolutly bullshit. Bluring and sharpness are only horrible. It’ s not a matter of the IPD or anything else. Your idea of self adjusting lenses does not work . That‘ s the simple answer. It‘ s the Problem of your Amateur engineers. You thought you can compete with the Big Players, but you aren’t able to do this. A hundred of complaints in the web show the desaster of your Headset.After one week of discussion with you, you was not able to give one useful answer. After studiing the web I did not find one sincere test of your Headset.You speak of thousands buyers of your product, who all are really happy with your headset. Thats one big bluff. You are lying. In reallity you have sold about 200 of your headsets . Your main business is to calm down the people who are complaining about your headset.
If you really had built be the first 4K Headset worldwide, all Computer sites in the world would have written about you. But their is nothing. In Youtube you mainly find your own Videos. All this is really annoying. I repeat: Your product is one big bluff.
Once more: tell me the procedure to get my money back.
Software issues aside (which I don’t personally have any more), the official word regarding the blurry optics is that Gearbest received a bad batch of headsets with a lens coating issue, and one of the PIMAX managers is currently trying to negotiate some sort of special returns process for people with affected units. That includes me.
If we ignore the issue with the optics, I actually like the product, and I’d really like a properly functional replacement. But the problem is that I don’t trust Gearbest not to send me another bad unit, so I guess I am ultimately going to have to go without.
Hi, I have been through it already. Open a support ticket with Gearbest, They ask for a pic or video of the fault, If you cant prove anything visually give them a long list of the problems and be firm that you want your money back, Make sure to mention there is no microphone as stated in the false advertising on their website. You will loose out on the shipping but at least you receive the bulk of your money back. They are supposed to refund shipping on items DOA but they wont give that no matter how hard you try, The best I got was 200 points compensation into my Gearbest wallet, That’s not even $10 USD
This product is the biggest lemon I have ever bought. I tried to hold off on my purchase until I had seen some positive reviews but they never came. There’s a few unboxing videos round but that’s just people who have been sent a free unit from Gearbest. There are absolutely no follow up reviews because everyone who gets one of these realizes how much of a POS it really is
Good luck