Support Update After New Year Celebration plz

Feedback
1

Welcome back! Hope you all had a great holiday!

Please read over the forums and give us much needed updates on posted issues.

  1. New PiMax new version issues (firmware & software)
  2. Gyrodrift issues folks have posted. Maybe next update give us means to calibrate & adjust.
  3. Optic issues (ppl who req glasses & person who was told his lense shouldn’t have blue issue - send him new lenses)
  4. Update on positional tracking kit for 4k model.

Etc. Plz

Community plz add links to issues i missed.

1 Like
2

Most importantly: Update on 4k native input

3

@Heliosurge Hi, well noted with thanks, we’re testing and resolving kinds of issues of Piplay 1.2.33, sorry to keep you guys waiting, we will give out explanation soon.

4

Yes … we need to see that support soon

5

we need a new piplay version. 1.2.33 version downgrades resolution.

6

Thanks for the response. But as i have outlined there are issues that are not even to do with current piplay version (i realise it is beta; but downgrade in resolution not good for sure)

For example the optics issues:

  1. Those who require glasses. Need for manual focus. Maybe create a new shell with improved upgradeability.

  2. The individual who posted having blurred lenses; being put off claiming his headset serial not affected. If hes reporting it then he is affected.
    –being involved in mfg for over 15 years very few companies do 100% quality checks.

While some issues maybe resolved with PiPlay & Firmware tweaks. Some need attention or at some focus.

Are yous working on making positional/controller add on to the 4k model?

Another user has dark vertical lines. You have the verge of having an awesome product.

The folks in these forums can greatly help get sales rolling with alot of issues resolved. A lot of us are pretty tech savvy; but we need this made easier for our less savvy friends.

That way when we have friends over we can demo your product to them with confidence of showing them an awesome experience with ease of use. Sure your getting there; but it is concerning your spreading yourselves thin.

1 Like