Long story short this ticket was opened to send back my 5K+ Loaner unit. I provided proof that I am a backer with an email from support@pimaxvr.com confirming my 8KX Backer status.
I just want to ship my 5K+ back ASAP since apparently I won’t receive my 8KX until I do and I don’t want to be late in the que for getting my 8KX shipped. Please assist.
Do we generally know how long to wait before we need to take extra steps? I don’t want to be a part but I do want confirmation someone has acknowledged my ticket.