Steam Hardware Survey not recognising Pimax HMD

Ok, interesting enough, Il2 seems to be working with Hyperthreading enabled in bios. Before, the recent Il2 hotpatch / SteamVR update - not sure which one changed things, for me, disabling Hyperthreading gave smooth VR panning. Now, after a brain fart - when it was studdering / flickering in Il2 - I decided to test 1.0.1.180 with Hyperthreading enabled and so far - smooth VR panning.

SteamVR Home in PiTool 1.0.1.180 above PiTool1 Render is still garbage though - just blank.:+1:

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Sorry to resurrect this, but I recently tried to do the survey with my 5k+ plugged in and switched on, and still no detection.

I guess this means Valve have never received any numbers on Pimax users?

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It seems Valve hasn’t added a variety of headsets to steam survey. Hopefully Valve rectifies this.

Valve had similar issues with Steam Linux not counting SteamOS.

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I have no idea why we would have to manually fill out that data. They should know what devices we use in their ap. It should be part of the eula. :frowning:

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They need specific permission to take our data about hardware and software, which is fine, but for Pimax we always get ‘no VR headset detected’

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Should but for some reason Valve misses a lot of details it seems on vr headsets.

New survey for me on 1.1.2020, still Pimax Headset is not recognized, even though it’s connected and turned on.

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This is something that needs to be resolved with Valve. Valve should minimally count all headsets even if in an uncategorized vr headset. It only seems to count headsets that are specifically recognized in it’s stats. Which is inaccurate as it doesn’t count all users then using VR.

Valve had a similar issue not counting SteamOS in Linux stats. SteamOS is a Linux Distro; believe it has since been corrected.

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Steam VR knows exactly the HMD Connected - look at the steamvr Settings file - I guess the vendor provides the information through the api’s - but valve is just not counting them in their Surveys - “that’s all” i guess they just don’t care to update it or have other reasons- what so ever …

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Sorry for necro.
Just was asked to do the Valve hardware survey again.
That’s what it reported:
VR-Hardware:
VR-Headset: HTC Vive MV (aapvr)
Basisstation oder Sensor: HTC HTC V2-XD/XE (aapvr)
Basisstation oder Sensor: HTC HTC V2-XD/XE (aapvr)
Controller: Valve Knuckles Right (aapvr)

Hadn’t connected the Vive since months (where I tried it again after years), have been using the 5k+ ever since (with Index controllers). This won’t lead to very representative statistics…

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That is a pity, in the Config you can see it marks the vendor as pimax… Strange.

Yepp, odd. Just checked, Vive drivers are even uninstalled, just Viveport is still on the system. No clue…

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I’d love to know, approximately, how many headsets Pimax have sold.

Surely if the number is sizeable, Pimax should have a ‘right’ to be fairly represented on Steam Hardware Survey?

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Looks like you Have Vive mode on in pitool.

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Good point, that could indeed be the case. No way to retest as the survey is gone now. Next year again…

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I also had steam survey recently. I tuned on Pimax HMD & Pitool and steam actually did recognise the Pimax 5k+ in the survey!

I also noticed that in last few months the “Other” category of HMD’s increased rapidly (like 2 % -> 15 % or so), wonder how much of that is due to Pimax.

Also in steamvr it is now showing Pimax HMD icon.

So there is progress. I hope one day it will take separate category for itself instead of being in the “Other” with everything else.

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