All,
I received my Pimax 5k+ and I don’t have any image or backlight and the status LED stays RED.
Below I give you the message I sent to Pimax support but in the meantime, is there any way to use the Pimax 5k+ as a normal PC screen so I could test the screen independently of any other things?
Thanks for any help
Message to Pimax:
I received my Pimax 5k+ and the screens inside it don’t turn on (at least no backlight).
I installed Pitool 1.0.1.109_R193.
Pitool updated my headset with firmware 2.1.255.193.
I use HTC vive controllers and base stations (original vive from preorder in 2016).
The whole setup (on the PC screen) was flawless, I connected the vive controllers to the Pimax, the tracking of the headset using the base stations works fine.
No matter what I do, I don’t have any image in the Pimax and the LED close to the power button on the Pimax stays solid red all the time.
Everything besides the image works just fine, I can even start a game in steamVR and move the Pimax to see that the head tracking works fine (on the PC screen).
I updated the drivers of my NVIDIA 2080 and tried to plug the Pimax on every displayport (all of them works fine with any other devices).
I updated the bios of my motherboard and the USB drivers, I tried on a USB 3.0 port and on a USB 3.1 port even though USB seems to be working just fine.