[Replied]Cant create a ticket, please help

Hello I have issues with my 5k+ but I cant create a Ticket. I cant acces my account, I have tried to create a new one, but everytime Im going to login it says password does not match.

I have use the forgot pasword option, make a new one and same issue.

Anyone knows what can I do?

Thank you

please PM me with details,thanks.