[Replied]Cable replacement request(Flicking white Dots on screen) But i cant get my SUPEN

Pimax 8K Series Pimax 8K Series
1

@anon74848233 @Heliosurge @Doman.Chen

I have a lot of white flicking dots on screen, but I cant login to the service desk…

https://community.openmr.ai/t/pimax-official-cable-replacement-request-flicking-white-dots/16544
I reset the password over 4 times but I still cant login to get a SUPEN
[Sorry, your username and password are incorrect - please try again.]

Has been going on for four days
No one answered me
what should I do

My backed number 6899

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2

Added Doman to your post.

3

Got it,please wait for the email from after sales.

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4

@ivan0107

We have sent the replacement cable as well on 3/14.
You should have received on 3/15.
Sorry for your waiting time.
Hope that it is fixed for your snowing issue.
tks to support Pimax!

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