Just received my 5k+ and can’t get it working. Error 10600 (hdmi/dp disconnected)…
Nothing of the following works:
Pitool 112, 129, 144 and 197
Nvidia drivers 431.60 and 441.20
removing extention cable
disable Nvidia virtuallink port
For each Pitool uninstall, I delete Appdata related folders, run a ccleaner registery fix and reboot.
It doesn’t work on windows 10 and windows 7.
Maybe a defective cable…
I wonder if I’ll be able to use a Pimax headset before next year!!!
You will get online or call support from our FAE. Or you can provide me your order number and contact information so I can ask my colleague to support you tomorrow as today is no work.
Can someone give me a return label please, I don’t want to wait 7 more week to get a working headset!
I really need a 5k+ back before Christmas vacation.