Red & Green LED always flash since new firmware update

I just updated the new PiPlay 2.0.7.54 and when i tried to do the calibration my screen on the helmet went black and now only Red & Green LED flash alteratly and won’t detect it anymore…Please help!

2.0.7.54 is NOT a firmware update. It’s ‘only’ a software update for PiPlay.
If the LED on the headset flashes always red and green, it seems it is in firmware flashing mode. You can try to make a hardware reset and reinstall a firmware to the headset.

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Could you explain how to do the reset (my headset serial start with 100)
Could you tell me how to do a firmware update, where is the software needed and where is the latest firmware ?
Thanks!

Latest firmware is 1.0.0.265.
Hard reset uses the following steps:

  1. Remove all cables from your computer (HDMI and USB)
  2. Press all buttons simultanly and hold them.
  3. Connect the USB cable on your PC
  4. After 8 seconds release the power button
  5. 8 seconds later release the middle button
  6. At least 8 seconds later release the last one

Now you have a blanc Pimax HMD. When you start PiPlay (with fully connected headset) it says, you must download and flash the firmware. Now you can do what need is. Flash the firmware and have fun with your headset :slight_smile:

I did that and the LED on the headset now flashibg white with a little bit of red. When i start PiPlay it says that headset is disconnected and device show USB not recognize.

Where can i find the PiMax upgrade tool ?
It seem that it has been removed from site ???

This link may help

http://community.openmr.ai/t/led-flash-red-and-green-only/1322/14?u=heliosurge

Try it and still not working, i got a message saying that STDFU.dll is missing
Please help!

If you want, I have the original Pimax Flasher tool for Pimax Serial 100xxxx
Klick here for download. In this file you have 3 firmware files included.

It seem my computer missing STDFU.dll , can you look in your system to see if this dll is under system32
I’m using Windows 7 pro sp1 x64 version

Check your piplay directory with search function. If you have a directory with that file try putting dfu tool in that directory & try launching.

Also try this thread.

http://community.openmr.ai/t/resolved-pimax-4k-not-turning-on-no-led/3896/2?u=heliosurge

I have updated my download file. Try again if you want.

Tried it and now it does not say’s missing dll but application won’t start anyway. Is application should open even if hansdet missindg or defective?
I am ready for teamviewer when you are
Thank you very much!

@Pimax-Support @Doman.Chen

Hi, please send ID & Password of Teamviewer13 to the mailbox: support@pimaxvr.com, we are willing to connect your PC and solve it.