Just received the headset today, I followed the instructions including disabling windows defender and nothing is happening, the Piplay logo pops up briefly then disappears.
I tried this a number of times now, so here I am.
What am I missing here?
Shouldn’t be any issues with the system, it’s Windows 10 with a GTX 1080.
I’ve installed the software already and it doesn’t load, if it doesn’t load I can’t change mode or configure the headset. so no, it’s NOT ready to use.
Yes, I’ve tried running as administrator, when installing and running the software.
I’ve tried steamvr with virtual desktop but it doesn’t seem to be working, I think steamvr is the least of my worries right now, if the Pimax software itself doesn’t work it’s just a waste of time trying anything.
I did all the steps you mention but not working for me.
I have nvidia 1060 card.
Uninstall all the nvidia drivers, downgrade, upgrade.
Uninstall piplay, reinstall.
Plug and unplug the cables …
Nothing.
The PiMax staff is actually pretty good. It can take a bit to setup a skype session due timezone differences. During the skype session with teamview they can give hands on support.
I installed the latest beta last night and steamvr was working for me.
Can someone tell me how to change IPD? the option is there but when select it that configuration screen is displayed and there’s no English there, so no idea what to do at that point.
The display has more detail but I’m struggling sometimes, it’s almost blurry sometimes.
Hi,
Well again Pimax support has come to my rescue.
It seems that one of the files didn’t get overwritten during installation (even though I ran the installation twice) and that was causing all the fuss.
Well support found the problem and fixed it.
I Can’t thank them enough.
Try and get that level of support from Oculus or HTC Vive. I don’t think so.