Thank you.
End of March it is I guess.
Switched from 8k to 5k+ backer here: What does âconfirm your shipping informationâ mean? I have fullfilled the survey with my shipping informations. Do i have to do more than that? Do every backer have to send his shipping informations to pimax support again to get his headset?
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What I canât believe is that the 8K has such bad performance compared to the 5K+, even with the upscaler. Also considering that the 8K already saves 10 fps per second.
Something is being done very badly, if the Pimax 8K can not be given more performance without the options of a nVidia Turing.
With the same supersampling, the graphics card should work less in the 8K.
The only difference between the two would be the software fixes to avoid the image to be blurred by the upscaler, just a little less CPU performance, but it is inadmissible to lose so much GPU performance on it.
Is anyone able to explain to me how all that performance is lost and what they are doing to avoid it, @anon74848233, @PimaxVR?
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it would have been enough to be honest from the beginning and say âweâre sorry, we canât produce so many 8Ks, thatâs why we did the 5K+â
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I estimate April - May for the 8K.
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They are forcing the switch to a 5k headset to shake off the 8k headset.
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Never. Itâs a never ending story.
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Well, I still hope that they will send at least until the end of February.
And in March, we should already get new 8K, with improved technologies, with space immersion, unreal quality of the hull (which will withstand blows with a sledgehammer), etc.
In any case, I constantly check my mail, it will soon break from such frequent checks.
I gave up now, changing to the 5K+
Sent an email to support@pimaxvr.com
I really wished the 8K⌠but thats too muchâŚ
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8Ks have been produced recently, itâs just that somebody needs them more urgently.
@PimaxUSA @anon74848233 @Matthew.Xu
Can anyone just answer (at least some of) my questions?
Dallas said:
As always, any question / comment, please feel free to let me know!
My questions (asked above, but I will ask again):
- How many 8Ks have you manufactured?
- When is the last day that you will be able to ship, and when will you be able to begin shipping again?
- When exactly do the holidays start and when do they end?
- I am in Thailand, does my HMD need to ship from a warehouse? Can you ship it to me directly before the holidays?
- When can I expect my 8K? We have been told end of Dec, then end of Jan. Now when?
I donât understand why you release incomplete info, say we can ask questions, but then you just stay silent and let us have to speculate???
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@anon74848233 Iâve been waiting for a real long while, without asking any questions about manufacturing, shippments etc. because I know getting a KS campaign to grow can be a hassle.
However, now youâve made it so clear that there is some kind of issue with the 8K compared to the 5K+.
Things are going to unravel sooner or later, so why not just let us backers know whatâs wrong or inefficient for you at Pimax with the 8K headsets? What is it that youâre hiding while trying to change your 8K backers to the 5K+?
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Nightmare came true. After loooong Chinese New year holiday? SighâŚ
Oh, my God, this canât be true, itâs no longer a problem to wait a little longer or a little less is that they donât have a word, they donât have honor and are constantly telling lies.
8k hmds should have been the first to be manufactured, should remember the Kickstarter campaign thanks to the support that users made to the 8k, because with the 5k would not have had the necessary funding, nobody thought about the 5k, now the 5k+ is wonderful and everyone loves it and we will continue to see how they do not bother the necessary to optimize the performance of the 8k, or to manufacture the 8k that remain outstanding.
What a disappointment that you are giving me as a company, do not interpret it on a personal level because I do not have the pleasure of meeting any member of the Pimax group.
You should have spent our money on promoting and optimizing the viewer you promised in the Kickstarter, not what you have done with the 5k+.
I can not right now advise anyone to buy pimax products because seeing how they work, fear gives me the after-sales support of their headsets, it will always be the fault of others.
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@anon74848233 please respond to this if you care about backers choosing your 8k product.
Pimax should give extra service in return of the long waiting and the fact that we are put last in line instead of several promises during the last months.
A service can be, to ship the 8k directly to the backers, as a free sample or replacement product.So the waiting time is greatly reduced.
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totally agree and aftersales you are right i purchased a 4kbe from pimax while awaiting my 8k and now have the pimax logo slightly burnt onto screen and even after lots of messages and being pushed from one person to the next no sign of help to repair replace or anything as i cannot get a picture of the fault yet its clearly seen when worn.
So i guess guarantees are no good with pimax as well
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As I said long time ago, this BE headset is not eligible for private use because of degrading OLED.
Looks like preorders are going to have to wait awhile long. I mean pimax wouldnât break the backers first promise and piss us off that much more right?
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they did not say this when selling me the unit
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