Pimax mode in Piplay

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1

To change to Pimax mode in Piplay i have to choose it (it wont change). Unplug Pimax from USB. Restart pc. Plug in USB and then its in Pimax mode. Its pain in the ass. Cant it just change like it should?

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2

Hi, we can switch its mode in the first surface in Piplay 174 version, do not need to restart your PC.

3

Not on my system. If i have luck it start in pimax after reboot. If im less lucky i have to reinstall piplay. I have all the time “piservice.exe has stopped working”

4

Oh! Really!
Which system?
piservice.exe has stopped working, this issue has been solved. Which Piplay version are you using?

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windows 10 64 bit professional. Piplay 174

6

I have this same problem

PIMAX DEVICE INFO :
OS : Windows 10
GPU : NVIDIA GeForce GTX 970
GPU VERSION : 21.21.13.6909
PIPLAY VERSION : 1.1.74
FIRM VERSION : null
SERIAL INFO : null
SUPPORT MODE : 0
CURRENT MODE : 0
CONNECTION STATE : DISCONNECTED

After restart computer it work. For some time.
Sooner or later i have “piservice.exe has stopped working”
After that only restart help.
I try close Piplay, disable glasses and after that this process piservice.exe normal works
Later I start Piplay and also work.
At end i try start glasses and always piservice stop work.
I change USB ports - no change. Only restart computer will help…

What shoud i do? This is massacre… I feel like beta tester, and I pay for this…

Here you have report from polish system - you can translate it in google translator. Its comes from event log → Aplication logs in Computer Manager:

Nazwa aplikacji powodującej błąd: PiService.exe, wersja: 0.0.0.0, sygnatura czasowa: 0x580082ce
Nazwa modułu powodującego błąd: libPVRClient64.dll, wersja: 0.0.0.0, sygnatura czasowa: 0x57eb81a4
Kod wyjÄ…tku: 0xc0000005
Przesunięcie błędu: 0x0000000000006a1c
Identyfikator procesu powodującego błąd: 0x1358
Godzina uruchomienia aplikacji powodującej błąd: 0x01d2307ac4db2bb2
Ścieżka aplikacji powodującej błąd: C:\WINDOWS\piserver\pimax\piService\PiService.exe
Ścieżka modułu powodującego błąd: C:\WINDOWS\SYSTEM32\libPVRClient64.dll
Identyfikator raportu: ed6b6306-2898-4ba0-92d4-6e3741ab1c9f
Pełna nazwa pakietu powodującego błąd:
Identyfikator aplikacji względem pakietu powodującego błąd:

Maybe this will help…

8

Yup - same issue here! Windows 10 64bit, PiPlay 1.1.74 x64(int’l). When I exit SteamVR or just plugging it in when it was in direct mode before its going in the “PiService.exe stopped working”-loop.

Any help?

9

Yep, same for me :confused: Just got my unit and wanted to test Steam VR. No luck because of the crash of PiService.exe

When i change the value of the hmd.dat file from 200 000 to 100 000 and start the servicelauncher.exe again, my headset got connected to extended mode again. But if i change the mode (and it will switch to 200 000) it will crash the service.

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I have found a solution finally!

I had to boot to failsafe mode in windows, deinstall all programs (piplay java etc.) and then reboot again to failsafe mode and install them.

Then i noticed that SteamVR can not find the drivers so i copied the oculus_legacy drivers in the SteamVR/drivers/ folder and now it is working. You will have to have SteamVR open if you switch to pimax mode, otherwise the service will crash again but if you start it, it will now work. At least for me.

I hope this was helpful to anyone else having this problem. Let me know if you need any help ill try my best to help here since support is not really helpful …

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