Hi good day. When installing the new update, the pimax will stay in DFU mode. I managed to unlock them with the dfudriver \ p2.dfu. But now when I turn on the pimax, the red light turns off and the computer makes the sound as if the pimas were going to turn on, but the light turns less bright red and stays like that, it does not turn on. I start the pitools and it tells me that the DisplayPort is not connected, but it is. I have changed from DisplayPort, I have restarted the PC but nothing works.
We suggest you to log a ticket at our helpdesk.
Our technician will help you to setup the headset and diagnose the remaining issue.
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