Pimax 8KX "Not Tracked”

Pimax Hardware P2: 8kX
1

Hi all,
My 8KX was working fine, I then decided to follow the instruction at this link to improve visuals:

https://community.openmr.ai/t/how-to-make-your-pimax-image-picture-screen-clear-crisp-increase-clarity/29688/78

I ran the program that was specified:

——————————
EDIT: You might want to try running @BNP script:

How To Make Your Pimax Image/Picture/Screen Clear/Crisp (Increase Clarity)
Discussion
I have a program over here that will sets the steamvr.vrsettings in the correct file automatically maxRecommendedResolution = 16384; GPUSpeed’s = 2000; gpuSpeedRenderTargetScale = 1.5m; allowSupersampleFiltering = false; supersampleScale = 1; direct link: https://github.com/craftyinsomniac/WFOVFix/releases/download/v0.1/WFOVFix.exe
——————————

After running this and getting the following output:

Found the configuration file at C:\Program Files (x86)\Steam\config\steamVr.Vrsettings

The following values has been updated or added to the configuration file.

“GpuSpeed.GpuSpeed0” = 2000
“GpuSpeed.GpuSpeed1” = 2000
“GpuSpeed.GpuSpeed2” = 2000
“GpuSpeed.GpuSpeed3” = 2000
“GpuSpeed.GpuSpeed4” = 2000
“GpuSpeed.GpuSpeed5” = 2000
“GpuSpeed.GpuSpeed6” = 2000
“GpuSpeed.GpuSpeed7” = 2000
“GpuSpeed.GpuSpeed8” = 2000
“GpuSpeed.GpuSpeed9” = 2000

“GpuSpeed.gpuSpeedHorsepower” = 2000
“GpuSpeed.gpuSpeedRenderTargetScale” = 1.5

“steamvr.maxRecommendedResolution” = 16384
“steamvr.supersampleScale” = 1
“steamvr.allowSupersampleFiltering” = False

Would you like to save the changes? (y/n)
y

Done. Press any key to exit.

Now no matter what I do I cannot get the “Not Tracked” message to go away.

I have tried everything:
Re-Installed PiTools
Restarted HMD
Restarted Service
Re-booted PC many times
Powered of and on the Base Stations
Powered of and on the HMD.

I have opened a Support Ticket yesterday and I’m currently awaiting a response from Pimax.

Has anyone here experienced similar issues?, Can anyone here assist?

GPU Driver Version: 456.55
Pitool Version: V1.0.2.084
Firmware: V2.1.255.292

System Configuration:

CPU Specification Intel(R) Core™ i5-6600K CPU @ 3.50GHz

Mainboard Model Z170MX-Gaming 5

Memory:
Manufacturer (ID) G.Skill
Memory Type DDR4
Memory Size 32 GBytes
Specification DDR4-3200
XMP #1 16.0-18-18-38-56-n.a @ 1600 MHz (1.350 Volts)

Storage:

Drive 0
Type Fixed
Name WDC WDS100T2B0A-00SM50
Capacity 931.5 GB
Volume c:, 930.0 GBytes (56.0 percent available)

Drive 1
Type Fixed
Name ADATA SU800
Capacity 953.9 GB
Volume d:, 953.9 GBytes (3.1 percent available)

Graphics:

Display adapter 0
Name NVIDIA GeForce RTX 2080 Ti
Board Manufacturer NVIDIA Corporation

OS:

Windows Version Microsoft Windows 10 (10.0) Professional 64-bit (Build 18363)

2

I’m sorry you’re having issues with your tracking. My program does litteraly nothing but update those values in the steamvr.vrsettings file though so I seriously doubt that has anything to do with your tracking issues.

If you think it will help you can always just delete your “C:\Program Files (x86)\Steam\config\steamVr.Vrsettings” file and steamvr will make a new one with the default values.

Good luck.

1 Like
3

I get this tracking issue all the time, the only way to fix is is unplugging both usb cables, the. Plugging them back in but switching the port of the usb 3 cable to a new usb 3 port.

3 Likes
4

I am also get no tracking and the lighthouse icon keeps flashing in pitool until i hold the headset and put it behind one of the lighthouse it will tracking immediately also i should put my lighthouses one in channel b and the other on channel c

5

im not sure but also can be related to usb bandwidth related issues.

did you try in pitool to switch temporary to 9 aof tracking & back? try to set upscale mode & switch back

  • to do “Pimax dance” as others proposed above (google for it). And change usb ports.
2 Likes
6

“Pimax dance” lol my VR shuffle happens almost every time I want to show someone something. Its definitely not for everyone!

1 Like
7

I have no X, have 5k+, 8k & 5kXR, never did a single dance though, I have 2 x base stations v1 & 2 x valve branded base stations v2 (green lights) all those HMDs work ok on those stations, once I start pitool it itself start track even if HMD is put on a surface in static place. I just recall some other ppl had this tracking problem & “Pimax dance” helped, so might be related.

I had very bad usb bandwidth problem in the past with my CV1 as I had 4 & then 8 IR tracking stations (2 rift were connected in 2 simultaneously run OS on the same PC). So I bought separate pci express usb cards + debugged usb a lot, i believe it can be realated somehow, so having usb problems free PC hardware can help with tracking

1 Like
8

Hi @kinitex,

Thanks so much for the assist, I unplugged both usb’s and re-plugged them and the tracking started working again.

I didn’t even change ports, I just put them back where I had them before.

I have original Vive and 5K+, it seems this 8KX is more finicky than the others, I actually kept losing tracking again and decided to move my V1 Base Stations a bit to see if I could improve tracking.

Something that happens every time I go to tighten/loosen the HMD or adjust the IPD, the headset will do that weird warp and go blank, once I take my hands away it comes back to life. I’m pretty sure the tracking thing is doing that.

This is a little bit frustrating as this has not happened with any of my other headset, with the base stations where they were (Diagonally facing each other).

But, Thanks again. I really thought this thing was toast.

1 Like
9

Hi @BNP ,

Yes, it of course turns out it was just a coincidence that the HMD started experiencing this issue right after I ran your program.

The crazy thing is I didn’t have any of these problems when I first connected and played with the 8KX, I was in and out of Half Life and wanted to see if I could improve the visuals a bit.

I can tell from moving my head around and reading text that there is more clarity in this HMD, but I’m having lots of trouble getting it dialed in.

I purchased prescription lenses for the 8KX, Adjusted the IPD as much as I could, but there has to be more as the image is sometimes very clear depending on position and viewing angle.

1 Like
10

IIRC most/all of the sensors on the Pimax headsets are placed at the corners. This means that the majority are at/near the sides of the headset and get covered up when you put your hands at the sides of the headsets (hence the loss of tracking).
https://community.openmr.ai/t/problem-standby-screen-when-hands-at-side-of-the-hmd/24363/4?u=davebobman

11

@Davebobman,
Thanks for the info, this 8KX seems so fussy about these things.

12

i also need to do this sometimes… its annoying

1 Like
13

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.