So my PImax 5K Plus Cable died and need replacement. However, while I was able to order via Pimax website, i soon got an email that this cable is out of stock? So basically I have an unusable HDM lying around. This is the worst scenario possible. Are there even plans to restock? I mean sooner or later, a bunch of 5K Plus owners will need a replacement and the HDM isn’t that old.
I think I deserve either a huge discount on a newer HDM that’s being actively supported or find a cable somewhere.
This is ridiculous.
You may submit a ticket on website,Submit a ticket : Pimax Support and our SC team will do that for you
If you don’t find a cable then we do have it in stock. We are located in Sweden.
I did, thats who told me its out of stock. I replied to have this escalated. Havent heard back yet.
Ok, thats good…Do you ship to US?
Yes we ship worldwide. I will check shipping cost and get back to you with total amount.
Do you still have those cables on stock? I also would like to oder one.
Unfortunately we are also out of stock.
Right now it looks like it will be back in stock in July. We don’t have the exact date yet.