I sent an email for support for my pimax “damaged plastic” but nobody answers me, being a Chinese site you can’t even sue him, but I’ll never buy a pimax again … too many problems and poor support! I have pre I know 1100 euros and I threw them in the toilet!
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And how long have you waited as some are in que since last week or later due to backlog of support tickets.
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Please also ensure to use the ticket system for support and not some email.
@Matthew.Xu might be able to assist if regular support does not.
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I know I’m not alone,
But I am someone honest and clear
Why do you do that I do not understand
I am backer I have you preorder the 8kx
And that’s how I’m considered