hi,
i’m trying to see if somebody has the same problem on a different setup than mine just to localize if the problem could be my rig (which is quite old) or the PIMAX itself.
i’m having the Pimax 5k+ for several months but i’m encountering a problem right now.
yesterday i played for about 45 minutes/1 hour at PAVLOV VR without any problem, and then my screen went totally black, still able to hear sound from headphones connected to PIMAX 5K+ (but it became muffled)
tried turning it off and on again while ingame with the button on the PIMAX device, and it crashed PAVLOV and Steam VR
i was still able to see the game on my main monitor, but it seemed that the position of the camera suddely went on the floor level after the problem.
i encountered this problem during another game session few weeks ago on different games (Beat Saber and SUPER HOT VR)
the only temporary solution i got was to remove the power cable from the pimax, close PITOOL and steamvr, restart the software and reconnect the PIMAX. but after 45mins/1hour i will encounter the problem again
the pimax has never been dropped on the floor or took sudden hits (but the plastic at the corners is a bit broken).
my setup right now:
- intel core i7-2600K
- 8GB RAM
- Gigabyte GTX 1080 G1
- PITOOL version 1.0.1.132
- Nvidia Drivers around version 341 (above the recommended 418.91 for latest PITOOL version)
- PITOOL software installed on Samsung 850 Pro
- games installed on Samsung 860 Evo
- 2 htc vive lighthouses 1.0
- 2 vive controllers
i know that my actual rig is not up to date but it can still run VR games without giving me motion sickness.
hany help is appreciated
EDIT: the problem has been solved with PIMAX support, it’s a faulty cable, they will send a new one!
