Hi All,
I hope someone can help, I received my PiMax 4k and am really struggling to get it working, I’ve been going through the various threads on this forum since opening the box to avail, so I’m hoping someone here will come to my rescue.
I’m going to try to be as descriptive as possible.
First I’ll describe my setup:
I have a Razer Blade 14 (late 2016)
Core i7 6700HQ with integrated intel 530 graphics
Nvidia GTX1060 6GB (latest drivers)
16GB DDR4 RAM
512GB Sumsung NVMW SSD
Windows 10 (fully patched and up to date)
I have a PiMax with a 100xxxx serial number and it is on the latest firmware version.
The problem I have is when I plug the HMD into the laptop I get a green LED on the top but it never turns Blue, the screen never turns on and there is no sound. SteamVR and PiPlay can see the device and the tracking is working in SteamVR but no video in either extended mode or Pimax mode.
I can disable and uninstall the integrated graphics from device manager but not in the BIOS, there’s no option. Aslo I have selected the Nvidia GPU in the control panel.
I have also disable Windows defender Anti virus and Firewall and uninstalled Avast Anti-virus.
I have tried the following versions of PiPlay:
1.1.92 - Pimax detected as Rift DK2 and never connects to app, in device manager I see another generic monitor and a PiMax audio device
1.2.91 - Pimax USB and HDMI detected solid Green light no audio or video, no monitor detected in device manager
1.2.93 - Pimax USB and HDMI detected solid Green light no audio or video, no monitor detected in device manager
2.0.5.46 - installation fails saying disable Anti-virus but it already is disabled
2.0.7.54 - Pimax USB and HDMI detected solid Green light no audio or video, no monitor detected in device manager
3.9.9.81 - Pimax USB and HDMI detected solid Green light no audio or video, no monitor detected in device manager
All installations were run as admin.
With regards to the audio, I’ve made sure the PiMax is selected as the audio device.
Could this be a driver issue?
I also considered trying to install it on a friends Desktop with dedicated GTX 1080 but can’t do that until the weekend.
Any help would be much appreciated.
Thanks
Riz
@Community @Pimax-Support @PM_Sean