Pimax 4K serial number needed

Hi guys

How can I find out the serial number of my Pimax 4K headset, when there are no numbers on the sticker on the lower side?

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@Century might know how to get this. Earlier piplay might help @playa has quite the pimax all inclusive repo of software releases.

Alternatively if you still have the box it is also located on there as well.

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Yes, the SteamVR report should help:


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Another way is to open the DFU.exe; it will show up in the lower part of the window.

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Hi Guys
Thanks all for your help. I had find the serial by using piplay 2.0.
But now another question. Where can I get a replacement cable for the Pimax 4K?

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Might be more difficult with it being discontinue

Iirc I think the internal connector was mini hdmi and micro usb.

Maybe @PimaxQuorra can get some details from the team

internal HDMI is a normal HDMI, USB is micro USB

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You can try to create a service ticket at Submit a ticket : Pimax Support
Our CS rep will contact with you about the cable, but couldn’t promise there is any stock available at this moment.

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Then you just need to purchase those 2 cables

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