Hi guys. Hope you can help me.
I just installed the new version of PiPlay and my headset is not detected anymore.
I re-instaled the older version of PiPlay 1.2.91 without removing the new one and it works just fine.
Screens shots of the 1.2.91 and 2.0.3.38
System Specs:
Windows 10 Pro
16GB RAM
I-5 6600
Nvidia Geforce 1060 6GB
MSI B150 Gaming Edition Motherboard.
Anyone has an idea?
Not sure. Maybe try uninstalling new version. Don’t uninstall old one.
Try reinstalling new version. It should prompt you to uninstall old one (installer will uninstall old version)
I am still on 2.0.2x i think. Did you have this one working prior to attempting 2.0.3x?
Do you just use windows defender for antivirus? Its what i use & hasn’t interfered with installation on my system.
I have
W10 pro
I5 6500 on gygabyte z170 gaming5 itx board
R9 390
This happened a couple of times here, I just had to close everything and open it again by first clicking on Revive.
I had same issue… I had to unplug USB and hdmi and replied back in
I have tried disconecting and reconecting everything , reinstalling PiPlay, closing everything and opening revive Revive first.
I´m gonna try version 2.0.2.33 and see what happens.
I have kaspesky antivirus, but I have disabled realtime protection during the instalation
Ok…
So I installed version 2.0.2.33 and nothing works. Revive and Steam do not detect the headset and no joy with PiPlay.
Disconecected and reconected everything again and nothing.
Did the PiPlay update using PiPlay and nothing again.
I´m Starting to think it might be a driver issue…
I found out that my Pimax is being detected as USB Input Device…
Hi @Haduken Sorry for inconvenience, can you send ID & Password of Teamviewer to support@pimaxvr.com? I would like to assist you remotely.
Edit: If you not available, please go to Piplay 2.0.3 Help page to export logs to above email, thanks.
Hi, just send the PiPlay Logs
Hi, thank you. It may be a driver issue, please use previous Piplay version temporarily and I will reply you once the vacation (1th Oct. - 8th Oct.) finished, sorry for inconvenience.
Awesome! As some of your holiday celebrations can be long always good for the heads up! Havr a good vacation.
Me…Too…
only.1.2.57…working
I had this problem a view days ago.
So I had uninstalled oculus home AND stoped PiService in the task manager. After restarting PiService PiPlay had found my Pimax headset.
restarting was no help for me had to go back to 1.2.57 to get it to work again
Hi @Haduken One of our engineer is analyzing the log you sent, and I will update it later.
@ceew Hi, please export logs about Piplay 2.0.3.38 to support@pimaxvr.com if you are available at present, thanks : )
Edit: @Haduken Hi again, I saw that two Piplay versions exist in your PC meanwhile, please uninstall them and reinstall Piplay 2.0.3.38, then please export logs again if it still can not work. I request one of our engineers join us to assist you remotely by Teamviewer if you agreed.
Hi,
I have just installed version 2.0.4 beta and the results are the same.
I will send the logs with just the beta version installed.
Hi,friend,just pm and send me the ID & Password of Teamviewer when available,thanks.
I installed version 2.0.4 beta
It fixed all my issues including a laptop resolution increase to
2540 X1440
Finaly I got my Pimax to work.
-Uninstalled PiPlay
-Reboot
-Deleted every entry on the regestry regarding PiPlay, Pi Server and every conected to Pimax
-Unpluged Pimax
-Rebboot-
-Installed Version 2.0.4
-Reconected Pimax
Hope this helps anyone with similar problems.
Thanks Everyone
