Hi @delevero, regarding the situation you have met, It seems that it has to do with USB driver and Graphics card driver in your PC.We suggest that you may firstly check whether you have installed fully USB driver and the Graphics card driver or not.
Regarding the color and brightness, there is the brightness adjustment in the Piplay software.
You may also adjust IPD (Interpupillary Distance) in Piplay setting. May I ask that are you farsighted (hyperopia) ?
Usually we recommend that nearsighted users with over 3 diopters or farsighted users to wear their prescription glasses for better VR experience.
Please also try the following solution:
If these still cannot work, Please send the ID&password of Teamviewer13 to support@pimaxvr.com
We are willing to help you with remote control.