Pimax 4k black screen

my pimax shows a blue led and a backlit screen but screen is black and does not show anything. I have tried re-installing piplay to older version and current version but does not work.

Going by Memory you need tot go to settings then where it shows device there should be a box for display in 1080p…you must check the box. Good luck

Can you post your system config?

Windows Ver
Cpu/ram
Gpu/driver version
Piplay version & first 3 serial numbers ie 100 or 102

Also just in case the headset will stay off until the sensor between top of the lenses is blocked.

This link may help.

http://community.openmr.ai/t/p4hlp-getting-started/5851?u=heliosurge

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Also please try another USB port on your machine… Don’t use a USB hub

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