OG Crystal do not track controllers any more

My Crystal (normal) from today do not track its controllers any more. The buttons work (I see something happening), but no position for controllers.I got some issues before, but unpairing/pairing controllers help all those problems. Today that didn´t not help.
I tried restart service, headset and PC.
I tried PI button 9 seconds (controller kinda reset) - no help.
I tried again room settings; there is a message booth controllers are not tracked.
I went on latest pitool. Didn´t help.
I tried connect controllers to PC over usb. They are recharged - didn´t help.

What to do?

@PimaxQuorra

Have you filed a support ticket?

Today it works.
After several restarts. Actually it stopped tracking completely (even hmd), and then another restart and I got hmd and 1 contrller tracked. Another restart, booth contrllers are tracked.
I am happy that it works, but I was scared yesterday, when restarts gave no results.
Thx for trying Helio :slight_smile:

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I would still maybe file a ticket as that doesn’t sound good. Just in case to make them aware of it

Glad to hear it is working again

If the controllers are not being tracked or aren’t showing up, please make sure the proximity sensor is not blocked or positioned too far from your nose bridge.

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@PimaxQuorra that wasn´t it, i was trying many restarts, on head, or in hand with finger on proximity sensor. Something was bugged, but it´s fine now.

@Heliosurge I will check this next days, if happens again then ticket. I have no energy after work, except for some playtime :wink:

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Noted.

Please keep me updated if this bug occurs again.

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