Hi, I’ve just received my full bundle ordered from the Pimax store and have encountered some ‘issues’…
1st issue - I had a less than pleasant experience getting the bundle here; the headset first of all - FedEx charged me on 2 separate occasions for import duty and VAT, first £173 then £251 and to top it off, the Index bundle arrived with another tax demand of £114. So on top of the Pimax store purchase price of $1800 which included $310 for VAT, I’ve paid an additional £540.06 ($683) in tax! Pimax have promised to refund the original $310, but even still I’ll be out of pocket twice that amount.
2nd issue - ran PiTool for 1st time and it flagged an update available. No problem there, downloaded and installed the PiTool update. It also showed a firmware update for the HMD, so ran the update. Left it running and checked back a few minutes later to see a dialog box stating that the update had failed and I should contact customer support. ffs great start. However everything seemed to be working; the headset showed the latest firmware as being installed and it was tracking. Maybe just a bug in the updater.
3rd issue - fired up SteamVR and put the set on. Really bad out-of-focus image. Play about with the IPD settings for an age and unable to get an image that doesn’t feel like it’s destroying my eyes. Take the set off and go away and do something else for a while. When I come back I wind the mechanical adjustment to its minimum setting and reset the software setting and I’m able to put the set on without feeling dizzy. Okay getting somewhere now.
4th issue - fire up War Thunder and fiddle for hours trying to get an image better than my Rift S. In the end I get something that resembles what I get with the Rift S, but I was truthfully expecting way better. Detail is still lacking; in cockpit is perhaps not as sharp as the Rift but then I can enable SSAA with the Rift but the frames drop unacceptably low with the 8k+ when I try that, distance detail is comparable. Not what I had hoped for at all.
5th issue - there are ‘glitches’ when in VR with the 8k+, like the tracking is not 100%; something I’m not used to with the Rift S which is supposed to have an inferior (for accuracy) tracking solution (inside-out).
6th issue - if I change anything in PiTools and reset SteamVR, chances are it won’t restart and I need to restart the whole PC. Quite frustrating and exhausting when you’re trying to fine tune performance…
So on the whole, quite a disappointing experience with the 8k+…I’m really questioning my purchase decision…
Edit: my system specs - Rysen 7 2700x @3.9GHz, 16GB DIMM DDR4 3000 MHz clocked @ 1500 MHz, Gainward Phoenix RTX 2080Ti, Samsung 970 Pro NVMe PCIe M.2 1TB